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Visual Composer not working 2 - by lulamii

This topic has 16 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

lulamii

Participant

February 19, 2015 at 15:16

Hi,
I have problem with Visual Composer.
When I want to edit text with visual composer I have blank white page, it doesn’t work.
Do You know why?

#43745 Copied

15 Answers

Robert Hall

Support staff

February 19, 2015 at 15:18

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#43746 Copied

lulamii

Participant

February 19, 2015 at 18:33

Here U have:

Please, contact administrator
for this information.

#43814 Copied

German

Participant

February 19, 2015 at 20:18

Hi,
I have problem with the “Royal” theme and I thinks it’s the Visual Composer.
When I want to login with my wordpress admin, I have blank white page, it doesn’t work.

Thanks.

Please, contact administrator
for this information.

#43838 Copied Theme version: 1.7 WooCommerce version: 2.3

lulamii

Participant

February 19, 2015 at 22:16

and do you know something more?

#43852 Copied

Eva Kemp

Support staff

February 20, 2015 at 00:35

Hello @lulamii,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#43904 Copied

Eva Kemp

Support staff

February 20, 2015 at 00:36

Hello @German,

Please provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#43905 Copied

German

Participant

February 20, 2015 at 03:03

Thanks! I put it in the private content.

Please, contact administrator
for this information.

#43922 Copied Theme version: 1.7 WooCommerce version: 2.3+

lulamii

Participant

February 20, 2015 at 10:04

in Private Content:

Please, contact administrator
for this information.

#43983 Copied

Eva Kemp

Support staff

February 20, 2015 at 10:34

Hello @lulamii,

Sorry, but FTP credentials are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#44001 Copied

Eva Kemp

Support staff

February 20, 2015 at 10:37

Hello @German,

FTP login details are incorrect.
Please reset a password to something without special symbols.

Thank you.
Regards,
Eva Kemp.

#44003 Copied

lulamii

Participant

February 20, 2015 at 12:21

Hi;)
Everything should be okey.
Please, check it out once again.

Please, contact administrator
for this information.

#44046 Copied

lulamii

Participant

February 20, 2015 at 16:06

Okey, I solved this problem.
Thanks 8 Theme.

#44115 Copied

German

Participant

February 20, 2015 at 16:10

Ups!I reset the pass.

Please, contact administrator
for this information.

#44116 Copied Theme version: 1.6 WooCommerce version: 2.3+

Eva Kemp

Support staff

February 20, 2015 at 17:17

Hello @German,

Sorry, but still there is an error “login authentication failed”.
Please check FTP credentials.

Thank you.
Regards,
Eva Kemp.

#44140 Copied

Eva Kemp

Support staff

February 20, 2015 at 17:18

Hello @lulamii,

We’re glad you’ve found the solution.

Have a nice day!.

Regards,
Eva Kemp.

#44141 Copied
Tagged: fix issue, solution, template, visual composer, woocommerce, wordpress
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