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How Is Account Management Handled ? - by carinachan2000

This topic has 2 replies, 2 voices, and was last updated 1 hours, 51 minutes ago ago by Andrew Mitchell

  • Avatar: carinachan2000
    carinachan2000
    Participant
    March 17, 2025 at 04:19

    Hi Team,

    I’m using the XStore theme with WooCommerce, and I’d like to understand how customer accounts are managed. Specifically:

    Where is customer data (e.g., username, email, and other details) stored once an account is created?
    How can I view and manage customer records directly within WordPress?

    Thank you!

    Best,
    Carina

    #437474 Copied Theme version: 9.4.7
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 17, 2025 at 09:50

    Hello, Carina,

    Thank you for reaching out to us.

    When a customer creates an account using the XStore theme with WooCommerce, their data, including username, email, and other details, is stored in the WordPress database. Specifically:

    1. Storage Location: Customer information is stored in the WordPress database under the wp_users and wp_usermeta tables. WooCommerce also maintains additional customer-related data in the wp_wc_customer_lookup table.
    2. Viewing and Managing Customer Records: You can view and manage customer accounts directly from your WordPress dashboard by navigating to Users > All Users or WooCommerce > Customers. Here, you can edit customer details, reset passwords, and manage their account settings.

    If you need further assistance, please feel free to ask.

    Best Regards,
    8Theme’s Team

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    support staff only.
    #437525 Copied
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