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Single product page–so long to load the thumbnai

This topic has 2 replies, 2 voices, and was last updated 2 hours, 25 minutes ago ago by Rose Tyler

  • Avatar: MonnaChu
    MonnaChu
    Participant
    March 18, 2025 at 15:31

    Dear Officer
    Hello,when I edit single product page, I would like to ask why it takes so long to load the thumbnail of the product image .

    Can this be shortened? Can you help me take a look?

    Thanks so much

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    support staff only.
    #437779 Copied Theme version: 9.4.8
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2025 at 16:34

    Hello, MonnaChu,

    We kindly recommend that you contact your hosting provider with a request to resolve this issue: https://prnt.sc/E2CLBnPv4qhT

    Best regards,
    8Theme Team

    #437793 Copied
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