HELP WITH ISSUES - by dryurix - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: dryurix
    dryurix
    Participant
    February 19, 2015 at 18:04

    hello. please help me with the following items
    1. visual composer does not work, if I change the view of front end, stock charger stays visual composer
    2. It is possible that the sub menu can look as well as the sub menu of this site http://atlantabg.org/
    3. I need to know how to make MegaMenu that you have in your example

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 19, 2015 at 19:33

    Hello,

    1. Please update Visual Composer plugin to the latest version:
    https://www.8theme.com/download-plugins/

    2. Do you want to change submenu background?

    3. You can refer to our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

    and video tutorial:
    https://www.youtube.com/watch?v=9cj6o9ZRovY

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: dryurix
    dryurix
    Participant
    February 24, 2015 at 05:50

    Hello thanxs for the support
    the twitter widget have the netx issue
    Warning: fopen(https://8theme.b-cdn.net/home/sugarlab/public_html/topotepuy/wp-content/themes/legenda/framework/cache/twitterCache.json) [function.fopen]: failed to open stream: Permission denied in /home/sugarlab/public_html/topotepuy/wp-content/themes/legenda/framework/theme-functions.php on line 4206

    Avatar: dryurix
    dryurix
    Participant
    February 24, 2015 at 05:51

    please how i change the color of the footer?
    thanxs

    Avatar: stan
    Stan Russell
    Participant
    February 24, 2015 at 09:37

    Hello dryurix,

    please change permissions for file /wp-content/themes/legenda/framework/theme-functions.php on your server or provide us with FTP access in private content.

    To change footer color please add following code to your custom.css file:

    .footer-top,
    .footer{
    background-color:grey
    }

    Regards,
    Stan Russell.

    Avatar: dryurix
    dryurix
    Participant
    February 25, 2015 at 23:26

    i tried but still the issue with the twitter feed in the footer also in the portfolio post have a issue in the related post , can you check it , the link its http://topotepuy.sugarlab.eu/portfolio/entrada/
    thanxs

    Please, contact administrator
    for this information.
    Avatar: dryurix
    dryurix
    Participant
    February 25, 2015 at 23:29

    the password

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2015 at 00:00

    Hello,

    Please give us access to be able to edit theme files as we’re getting this error when trying to edit a file:
    Operation not permitted

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: dryurix
    dryurix
    Participant
    February 26, 2015 at 00:13

    hello the access

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2015 at 00:53

    Hello,

    Sorry but the credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: dryurix
    dryurix
    Participant
    February 26, 2015 at 02:54

    hello try this

    Please, contact administrator
    for this information.
    Avatar: dryurix
    dryurix
    Participant
    February 26, 2015 at 06:33

    i have an issue in the produc display

    http://topotepuy.sugarlab.eu/producto/domingo-familiar/

    give me this error

    Etiquetas: Guiadas, Miercoles, Visitas.
    Warning: imagejpeg() [function.imagejpeg]: Unable to open ‘/home/sugarlab/public_html/topotepuy/wp-content/uploads/2014/04/domingofamiliar-100×150.jpg’ for writing: Permission denied in /home/sugarlab/public_html/topotepuy/wp-includes/class-wp-image-editor.php on line 419

    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2015 at 11:19

    Hello,

    Still we’re getting this error when trying to edit files via FTP:
    Operation not permitted

    Please give us permissions to edit the files.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: dryurix
    dryurix
    Participant
    February 26, 2015 at 19:24

    please check now
    thanxs

    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2015 at 22:13

    Hello,

    Sorry, but still the same error. Please try to change permissions to 777 for the folder /04/ in the directory /home/sugarlab/public_html/topotepuy/wp-content/uploads/2014/ and for the folder /cache/ in the directory /home/sugarlab/public_html/topotepuy/wp-content/themes/legenda/framework.

    Thank you.
    Regards,
    Eva Kemp.

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