Layout issues in single product template

This topic has 5 replies, 3 voices, and was last updated 23 hours, 50 minutes ago ago by Jack Richardson

  • Avatar: Jakob
    Jakob
    Participant
    March 21, 2025 at 11:51

    Hello!

    I am having some layout issues in the single product template. It seems like all the items within the second column wrap, but they should be stacked vertically. This is not visible while logged in to admin but is visible when logged out. It also does not apply to all products but just a few. What could be the issue? The images attached are the products with the issues.

    Products with the issue:
    https://shop.yabie.com/sv/produkt/kunddisplay-lenovo-tab-m8/
    https://shop.yabie.com/sv/produkt/komplett-kassasystem/

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    4 Answers
    Avatar: Jakob
    Jakob
    Participant
    March 21, 2025 at 11:54

    Find credentials attached

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 21, 2025 at 14:22

    Hello, Jakob,

    Thank you for reaching out to us.

    We are unable to log in using the credentials you have provided. Could you please verify them at your earliest convenience?

    Warm Regards,
    The 8Theme Team

    Avatar: Jakob
    Jakob
    Participant
    March 21, 2025 at 14:29

    Ahh, I’m sorry.. It was the wrong password. New password coming here

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 21, 2025 at 16:31

    Dear @Jakob,

    We hope you are doing well.

    Since your website is utilizing a CDN, it is possible that certain pages are being cached. We kindly recommend clearing the CDN cache first or temporarily disabling it to check if the issue persists.

    If the problem remains unresolved, please set the CDN to inactive so that we can investigate the issue from our side.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    8Theme Team

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