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Gap appeared in sticky header after last theme update.

This topic has 4 replies, 2 voices, and was last updated 1 hours, 30 minutes ago ago by Alex Carter

Terpsauce

Participant

March 22, 2025 at 02:29

Please see image, the sticker header has a a gap now, it appeared after last theme update.

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support staff only.

#438257 Copied Theme version: 9.4.8

3 Answers

Alex Carter

Support staff

March 22, 2025 at 08:37

Hello, Terpsauce,

Thank you for reaching out to us.

We have reviewed the store page and noticed that an unregistered user can only see the following view: https://prnt.sc/SuokRGuBxEDY (without products and header).

Following this, we tested the shop page by logging into the account you previously created for our team – https://prnt.sc/HCHn44FpeXQu . However, we are still unable to replicate the issue shown in your screenshot.

Could you please clarify what steps we need to take to see the same issue as you? Additionally, which account should we use for testing?

Looking forward to your response.

Best regards,
8Theme’s Team

#438269 Copied

Terpsauce

Participant

March 22, 2025 at 10:12

Please login in as customer, I don’t think its visible as an admin.

Just to clarify, I did restore back after encountering this and another problem when doing a full plugin update, the problem did go away after the restore. I have not done a full plugin update this time, just updated the theme itself.

I am using google chrome .

Content is visible for topic creator and
support staff only.

#438282 Copied
Alex Carter

Support staff

March 22, 2025 at 16:55
Hello, Terpsauce,

You can use the following custom CSS code to address the issue:

.etheme-elementor-header-sticky.sticky-on .etheme-elementor-header-wrapper { top: 0px; }

Warm Regards,
The 8Theme Team
#438317 Copied
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