Return to previous page

Contact us page Form giving Server Error

This topic has 2 replies, 2 voices, and was last updated 2 days, 7 hours ago ago by Alex Carter

  • Avatar: khurram virk
    khurram virk
    Participant
    March 22, 2025 at 19:32

    Dear Sir,

    Good day to you!

    i hope you will be fine.

    Contact form page upon submission fails with a “server error” message.
    FYI, hosting support team saying all is ok from their side.

    Screenshot for reference:
    https://snipboard.io/VYWLOv.jpg

    here is the page link
    https://bullrope.co.uk/contact-us/

    Please advise on how to resolve this.
    Looking forward to your support.

    Thank you.

    #438322 Copied Theme version: 9.4.9
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 08:48

    Hello,

    Thank you for reaching out to us.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of the Elementor plugin – https://wordpress.org/support/plugin/elementor/
    https://elementor.com/help/server-errors/

    Warm Regards,
    The 8Theme Team

    #438374 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Marseille 02 – WordPress WooCommerce Theme
lazy-placeholder
Church – WordPress Theme
lazy-placeholder
Hipster Store – WordPress WooCommerce Theme
lazy-placeholder
Industrial Power Tools Store – WordPress WooCommerce Theme
lazy-placeholder
Hemp & CDB – WordPress WooCommerce Theme
lazy-placeholder
Ecotransport Store – WordPress WooCommerce Theme
lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme
lazy-placeholder
Pet Shop – WordPress WooCommerce Theme
lazy-placeholder
Marseille 03 – WordPress WooCommerce Theme
lazy-placeholder
Dokan Multivendor Marketplace – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.