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How to disable physical product upload. - by CG

This topic has 3 replies, 2 voices, and was last updated 20 minutes ago ago by CG

CG

Participant

March 24, 2025 at 02:02

Hello,

I know the theme allows physical product selling and digital downloads.

Is there a way to only allow digital download product only?

I know there is the option to select digital product when adding products to a vendors store, but I would only like the website to allow downloadable products.

Thanks

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2 Answers

Alex Carter

Support staff

March 24, 2025 at 08:39

Hello,

Thank you for reaching out to us.

Yes, our theme supports both physical products and digital downloads. If you would like to allow only downloadable products on your website, you can achieve this by configuring the product settings accordingly.

To ensure that only digital products are available, you may consider the following options:
– When adding products, ensure that only the “Downloadable” option is selected.
– Restrict vendors from adding physical products by customizing the product submission settings.
– Use additional plugins or custom code to disable physical product options if necessary.

If you need further assistance with implementing this, we would recommend you contact support of the Woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

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CG

Participant

March 27, 2025 at 15:32

Hello Alex,

I tried looking for this section ( Restrict vendors from adding physical products by customizing the product submission settings) but could not find where to customize. Can I get a screenshot of this section.

I did contact woocommerce support but it seems like they don’t have a code or plugin to achieve disabling or removing the option of uploading physical products as a choice for vendors.

I do have dokan (lite not pro) as a multi-vendor plugin but don’t see a module that helps with what I need.

Thanks

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