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Fatal error XStore Core plugin Activation issues

This topic has 8 replies, 2 voices, and was last updated 2 days, 1 hours ago ago by Alex Carter

Elon

Participant

March 25, 2025 at 22:23

Hello

I’m unable to activate my Xstore Core plugin.

plugin section error : Plugin could not be activated because it triggered a fatal error.

Hosting Server : Hostinger

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#438698 Copied Theme version: 9.4.9

7 Answers

Alex Carter

Support staff

March 26, 2025 at 07:59

Hello,

Thank you for reaching out to us.

1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

2/ Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Elon

Participant

March 26, 2025 at 19:00

Fatal error XStore Core plugin Activation issues

Not resolved

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Elon

Participant

March 27, 2025 at 07:23

Your timely attention to this matter would be greatly appreciated. Please review the relevant information and take necessary action to rectify the issue.
Thank you

#438820 Copied

Alex Carter

Support staff

March 27, 2025 at 07:47

Hello,

We appreciate your prompt response.

We have disabled third-party plugins on your website and successfully activated the core plugin for you – https://prnt.sc/pc1XoTT0rQAX You may now enable the necessary plugins one by one while simultaneously checking the fatal-errors file in WooCommerce > Status > Logs, as some of your plugins are causing errors – https://prnt.sc/to9abq53faq9
Additionally, Variation Swatches https://youtu.be/LgzC4iK-j6A?feature=shared and Wishlist https://youtu.be/ZyjZ-vCx0pE?feature=shared functionalities are already included in our theme, so no extra plugins are required for these features.

If you need any further assistance, please feel free to reach out.

Warm Regards,
The 8Theme Team

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Elon

Participant

March 27, 2025 at 19:16

XStore Theme et core plugin error
Demo theme name : minimal-fashion
Demo link : https://xstore.8theme.com/elementor/demos/minimal-fashion/

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Elon

Participant

March 27, 2025 at 19:17

Kindly resolve this issues

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Alex Carter

Support staff

March 28, 2025 at 09:07

Hello, Elon,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Could you please let us know on which page the mentioned warnings are appearing?

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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