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Customise/Disable Elementor Header On Scroll Up

This topic has 7 replies, 3 voices, and was last updated 3 days, 12 hours ago ago by Andrew Mitchell

shind

Participant

March 26, 2025 at 02:14

Hi,

I’m using Elementor Header, using the Xstore Jewellery Template.

https://xstore.8theme.com/elementor2/luxury-jewelry/

I made the Header sticky which works fine. However, every time I scroll up a completely different Header appears (Xstore Jewellery Template). How can this be customised/disabled?

I saw someone else had the same problem.

https://www.8theme.com/topic/top-header-scroll-up-editing-via-elementor/

Many Thanks

#438704 Copied Theme version: 9.4.9

6 Answers

Alex Carter

Support staff

March 26, 2025 at 09:24

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#438740 Copied

shind

Participant

March 26, 2025 at 10:15

Hi Alex,

No worries.

Thank you

Content is visible for topic creator and
support staff only.

#438760 Copied

Alex Carter

Support staff

March 26, 2025 at 10:23

Hello,

We appreciate your prompt response.

Could you please assign the administrator role to the user you created?

Warm Regards,
The 8Theme Team

#438763 Copied

shind

Participant

March 27, 2025 at 00:25

Hi,

Thats done.

Many Thanks

#438800 Copied

Alex Carter

Support staff

March 27, 2025 at 08:18

Hello, Shind,

We appreciate your prompt response.

Solved via edit Header builder template > https://prnt.sc/2ux2iqNXm41Q

Warm Regards,
The 8Theme Team

#438829 Copied

Andrew Mitchell

Support staff

March 27, 2025 at 12:25

Dear shind,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#438864 Copied
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