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Product image variation zoom (hover effect)

This topic has 4 replies, 2 voices, and was last updated 1 days, 20 hours ago ago by Alex Carter

Hedo

Participant

March 27, 2025 at 12:41

I created products with variations and in each variation I put a different image (color).

But when I go over the image with the mouse, the main image of the product appears and not that of the variation

Content is visible for topic creator and
support staff only.

#438865 Copied Theme version: 9.4.9

3 Answers

Alex Carter

Support staff

March 27, 2025 at 13:26

Hello, Hedo,

Thank you for reaching out to us.

We appreciate your inquiry regarding product variations and images.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Best regards,
8Theme’s Team

#438873 Copied

Hedo

Participant

April 1, 2025 at 13:37

the problem remains until I disable Elementor.
When I disable Elementor the layout breaks but the hover is on the correct image (product variant)

#439392 Copied

Alex Carter

Support staff

April 1, 2025 at 13:52

Hello Hedo,

We appreciate your prompt response.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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