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Issue with Category Page on XStore Theme

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

Manhal

Participant

April 2, 2025 at 12:26

Dear XStore Support Team,

I have encountered an issue on the following category page:

https://trade.cavalotec.com/product-category/agri/cavalo-agri/cavalo-air-inlets/

This problem appears only on this specific category page and does not occur on any other pages. Since the page is generated automatically, I wanted to check if there is any way to fix this issue.

Could you please assist me in resolving it?

Best regards,

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support staff only.

#439473 Copied Theme version: 9.4.9

2 Answers

Alex Carter

Support staff

April 2, 2025 at 12:31

Hello, Manhal,

Thank you for reaching out to us.

We understand that you are experiencing an unusual layout issue on your product category pages.
It is because your excerpt contains tags, and when a part of the excerpt is taken to show some unclosed tags caused the problem. Keep the Show Excerpt option disabled https://prnt.sc/KULQLZ6zKCMQ or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

Best regards,
8Theme’s Team

#439475 Copied

Tony Rodriguez

Support staff

April 17, 2025 at 09:40

Dear Manhal,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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