Return to previous page

Card security code is invalid (only digits are allowed)

This topic has 6 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

cleversyntax

Participant

February 22, 2015 at 04:41

Card security code is invalid (only digits are allowed) This is the error given during checkout with a credit card. PayPal Payments Pro is the gateway.

Also, my cart shows the Payment Options twice. It’s redundant.

#44348 Copied

5 Answers

Eva Kemp

Support staff

February 23, 2015 at 09:36

Hello,

To remove the second payment option you need delete review-order.php file in wp-content/themes/woopress/woocommerce/checkout directory. Is security code working with default WordPress theme?
Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#44404 Copied

cleversyntax

Participant

February 23, 2015 at 18:57

Credentials attached. Please handle the site with care.

The goal is that we accept credit cards (EASY checkout interface) and also paypal.

Right now it is showing:

Paypal
Paypal Pro credit card

DUPLICATE Paypal
DUPLICATE Paypal Pro credit card

Don’t need the duplicate set.

Please, contact administrator
for this information.

#44625 Copied Theme version: WooPress

Eva Kemp

Support staff

February 23, 2015 at 19:55

Hello,

Did you delete review-order.php file in wp-content/themes/woopress/woocommerce/checkout directory?
Please do this to remove the duplicate payments.

Thank you.
Regards,
Eva Kemp.

#44642 Copied

cleversyntax

Participant

February 23, 2015 at 20:16

The duplicate issue is fixed now. But the payment will not go through for a credit card. Before it said “Card security code is invalid (only digits are allowed)” and now it says “Payment error: Security header is not valid”.

Whats going on?

#44649 Copied

Eva Kemp

Support staff

February 23, 2015 at 21:01

Hello,

Please check if this error persists with default WordPress theme, just activate it in Appearance > Themes. If it does then you need contact Woocommerce support as payment options are related to their configuration.

Thank you.
Regards,
Eva Kemp.

#44663 Copied
Viewing 6 results - 1 through 6 (of 6 total)