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Registration email do not display spanish characters

This topic has 10 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

isaac_mx

Participant

February 23, 2015 at 18:16

Hi,
After registration confirmation email does not display especial spanish characters as: Ñ,á,é,í,ó,ú.
I did the translation editing PO files using Poedit, also I can´t find the documentation that explained it´s necessary replace native woocommerce emails templates for IDSTORE email templates (theme/woocommerce) is that correct? I did something wrong?
Thanks

#44607 Copied Theme version: 3.6 WooCommerce version: 2.3.5

9 Answers

Eva Kemp

Support staff

February 23, 2015 at 19:50

Hello,

Could you please show a screenshot of the issue you’re talking about?

Thank you.
Regards,
Eva Kemp.

#44640 Copied

isaac_mx

Participant

February 23, 2015 at 20:18

Thanks Eva, here´s the image: the characters that I´m talking about are highlighted:
http://www.uppic.com/uploads/14247192201.jpg

#44650 Copied
Eva Kemp

Support staff

February 23, 2015 at 20:47
Hello,

Please try to add this code in header.php file before </head> closing tag:
```
<link href='https://fonts.googleapis.com/css?family=Roboto:400,300,300italic,400italic,500,500italic,700,700italic&subset=latin,latin-ext,cyrillic-ext' rel='stylesheet' type='text/css'>
<link href='https://fonts.googleapis.com/css?family=Open+Sans&subset=latin,latin-ext' rel='stylesheet' type='text/css'>
```
Then check emails again.

Thank you.
Regards,
Eva Kemp.
#44658 Copied
isaac_mx

Participant

February 23, 2015 at 21:16

Thanks Eva for your quick response! Unfortunately didn´t work, maybe could be PO file format or something? Just for the record, I want to emphasize that this happen on HTML e-mail,
Regards.

#44673 Copied

Eva Kemp

Support staff

February 24, 2015 at 09:40

Hello,

You can try to change encoding in the file wp-content/themes/idstore/code/functions.php (line 596), edit the code $headers .= "Content-Type: text/html; charset=ISO-8859-1\r\n"; and replace ISO-8859-1\r\n with UTF-8.

Thank you.
Regards,
Eva Kemp.

#44774 Copied

isaac_mx

Participant

February 24, 2015 at 17:45

Excellent! Really worked. I appreciate Eva.

Quick question: is it necessary replace native woocommerce emails templates for IDSTORE email templates (theme/woocommerce) or did I got that info from another theme? really not sure.

Regards.

#45064 Copied

Eva Kemp

Support staff

February 24, 2015 at 19:12

Hello,

Could you please clarify with more details?
Why do you need to replace email templates?

Thank you.
Regards,
Eva Kemp.

#45080 Copied

isaac_mx

Participant

February 24, 2015 at 19:55

I swear I read it somewhere, if you don’t know probably I´m confused, nevermind, my mistake. I will let the files in their places.
Thank you Eva!
Isaac.

#45097 Copied

Eva Kemp

Support staff

February 24, 2015 at 22:55

Hello,

You’re welcome.

Regards,
Eva Kemp.

#45157 Copied
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Registration email do not display spanish characters

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