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Woo-commerce Checkout Order Page empty - by dwinter

This topic has 4 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

  • Avatar: dwinter
    dwinter
    Participant
    February 25, 2015 at 01:51

    I have no idea how or when this happened, but when customer adds to a cart, goes to checkout, enters billing address, shipping, etc. then places order – that section goes empty thus taking away the ability to order.

    It explains why we haven’t received any orders for the past couple weeks… so I appreciate your help!

    Please, contact administrator
    for this information.
    #45197 Copied Theme version: TheLeader 1.6 & 1.7 WooCommerce version: 2.2.11 & 2.3.5
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 09:10

    Hello,

    Some plugin is causing the issue.
    Please deactivate them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    #45220 Copied
    Avatar: dwinter
    dwinter
    Participant
    February 25, 2015 at 17:29

    Yep, glad it was simply a plugin. Apparently W3 Total Cache plugin was affecting the checkout…

    Thanks for the direction!

    #45437 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 25, 2015 at 17:37

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #45439 Copied
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