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WooPress – No Home page after following Import instructions

This topic has 15 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

CenCalDave1

Participant

March 3, 2015 at 17:09

I have installed the latest version of the theme and went through the described options to Import the demo data for the “Full Width Single Page” option. In the window that opens for Theme Options/Import-Export. On the import I hovered over the “Full Width” and click on popup for “Install Version” did import with Failed on some posts. Then I went above that and clicked on the “Install Base Demo Content” and it went through the same process.
Problem I have and maybe I am out in the aethers? I have not imported a demo Home page. I was hoping to work from this as a template, but maybe we just have to build from scratch?
Thanks for any help. Great theme, at least it looks to be, just not familiar yet.

#47039 Copied Theme version: 1.2 Running Child 0.0.1 WooCommerce version: 2.3.5

14 Answers

Eva Kemp

Support staff

March 3, 2015 at 19:50

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#47081 Copied

CenCalDave1

Participant

March 3, 2015 at 20:29

Eva,

I am impressed. Thanks for the quick response. I must regress a bit. I have been playing with the theme and it is impressive and quick loading. Now I just need to find the way to get a visual and page to see easily set up a home page that rocks like your demo.

I am grateful and following my inner voice. You will be my solution, I feel and know it.

I set up temp files for you to gain access and hit the FTP for the domain.

Much thanks

DG

Please, contact administrator
for this information.

#47098 Copied

rleclerc

Participant

March 4, 2015 at 03:40

I’m having the same problem, please help me

Open ticket,
http://support.8theme.com/index.php?/Tickets/Ticket/View/10993

#47133 Copied Theme version: 1.7 WooCommerce version: Last uptade

Eva Kemp

Support staff

March 4, 2015 at 11:09

Hello @CenCalDave1,

What is the link to your wp-admin panel?
Also you provided us with FTP credentials to an empty FTP account.
Please give us access to the site files.

Thank you.
Regards,
Eva Kemp.

#47193 Copied

Eva Kemp

Support staff

March 4, 2015 at 11:10

Hello @rleclerc,

If you opened a ticket please don’t duplicate your questions on the forum as well to avoid misunderstanding. You’ll be replied via ticket system.

Thank you.
Regards,
Eva Kemp.

#47196 Copied

CenCalDave1

Participant

March 4, 2015 at 13:59

Eva,
My bad. I had the login screwed up. Below is the information and I have confirmed the wp login works.

Please, contact administrator
for this information.

#47252 Copied

Eva Kemp

Support staff

March 4, 2015 at 17:00

Hello @CenCalDave1,

I’ve imported demo content manually.
Please check the site now.

Thank you.
Regards,
Eva Kemp.

#47331 Copied

CenCalDave1

Participant

March 4, 2015 at 17:09

To Eva and the team at EightThemes I express a huge gratitude and an acknowledgement that you are simply the best freaking theme developer I have worked with. For the price of a theme from you and then the level and quality of the customer service; Absolutely Amazing.

To any potential customers; If you don’t seriously consider purchasing an EightTheme product, you need to have your grey matter examined. This is as good as it can get with a Theme developer and the relationship with customers. They are for sure focused on developing Happy Customers.

All is just perfect with my site now.

#47337 Copied

CenCalDave1

Participant

March 4, 2015 at 17:13

Eva,
Note in Private Section

Please, contact administrator
for this information.

#47342 Copied

Eva Kemp

Support staff

March 4, 2015 at 17:27

Hello @CenCalDave1,

We’re very grateful to receive such kind words from you and we really appreciate it very much!
We’d be very thankful if you leave a comment on our site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 .

Thank you a lot.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

#47351 Copied

CenCalDave1

Participant

March 5, 2015 at 14:28

Eva & Team,

DONE. Quick question. I feel I know what to do, but I have a little uneasiness, so going to ask; I am working with the install, Perfect. I have switched over to using the “child” so I can adjust code and make custom settings which won’t be lost. When there are updates to the parent theme, in order to install the new updated version I need to deactivate the child, (I just kick in TwentyFifteen active), delete the parent main theme, install new zip I get from Themeforest (example release 1.2.1) and then activate the child theme.
Thanks for your reply when you get time.

You guys are great. I honestly am still beyond grateful and belief with the quality of your service and the theme.

Best
DG

#47584 Copied

Eva Kemp

Support staff

March 5, 2015 at 16:17

Hello,

To update the theme you don’t need remove parent theme folder, just overwrite it with new files.
Please view our tutorial how to update theme (it’s for Legenda but the process is the same):

https://www.youtube.com/watch?v=KdWESIIPU1k

Thank you.
Regards,
Eva Kemp.

#47640 Copied

CenCalDave1

Participant

March 5, 2015 at 17:25

Thanks again. Worked perfect.

DG

#47654 Copied

Eva Kemp

Support staff

March 5, 2015 at 21:04

Hello,

You’re welcome.

Regards,
Eva Kemp.

#47705 Copied
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WooPress – No Home page after following Import instructions

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