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! Products have suddenly disappeared - by aam1182

This topic has 7 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

aam1182

Member

March 4, 2015 at 21:30

I published my site yesterday, and the three products were appearing fine.

Today they do not show up, nor can I add a new product that appears live. A 404 whoops error message appears. This is a big problem, please let me know the solution asap!

#47425 Copied

6 Answers

aam1182

Member

March 4, 2015 at 21:39

I am going to reset the site files, etc., to yesterday to see if this fixes, however I would like to know why this happened and what to do if this happens in the future.

#47430 Copied

Eva Kemp

Support staff

March 4, 2015 at 22:07

Hello,

Did you make any changes in Permalinks settings?
Please provide us with a link where you see errors and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#47444 Copied

chloesparkle

Participant

March 11, 2015 at 17:31

Good afternoon

I am having the same issue! http://www.bespoke-water.com/bw/shop/

Products were there working fine and now they’ve disappeared and I can’t get them back!

Please help!

James

#48846 Copied Theme version: Most recent WooCommerce version: Most recent

Eva Kemp

Support staff

March 11, 2015 at 20:28

Hello @chloesparkle,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#48916 Copied

meyro

Participant

March 18, 2015 at 18:25

I have Exactly the same issue, no more products on shop and category page. How do you fix it ?

P.S: I can see the products if I type the URL of the product
Thanks

Please, contact administrator
for this information.

#50630 Copied

Eva Kemp

Support staff

March 18, 2015 at 19:06

Hello @meyro,

Please update the theme to the latest version and create a back of your files and database before update.
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

#50646 Copied
Tagged: disappearance, friendly, product, templates, woocommerce, wordpress
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