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Error Activate Theme - by mmanriquez - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

mmanriquez

Participant

March 6, 2015 at 08:55

I’m trying to install the theme.
Urgent: I uploaded the files via ftp, then to activate the fears have appeared errors, supposedly missing files. In fact the error does not allow me to see my site, enter wp admin or anything.

Help me please

Please, contact administrator
for this information.

#47760 Copied Theme version: 1.3 WooCommerce version: none none yet

5 Answers

Robert Hall

Support staff

March 6, 2015 at 08:58

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#47762 Copied

Michael Harris

Participant

February 22, 2024 at 16:47

I’m trying to activate my theme via the WooPress Dashboard in WP but it is returning an error. Hope you can help:
WooPress 6.4.5
WooPress core 1.4.5
WP 6.2.4
PHP 7.4
OpenSSL enabled

#384438 Copied

Rose Tyler

Support staff

February 22, 2024 at 17:01

Hello, Michael Harris,

Thank you for contacting us and for using XStore.

We kindly request that you initiate a new discussion thread for your inquiry at our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/. Additionally, please include a screenshot of the error you are encountering to assist us in providing you with a more accurate solution.

Kind Regards,
8theme team

#384442 Copied

Michael Harris

Participant

February 22, 2024 at 17:15

Hi,

Thanks for getting back to me but I’m not using XStore, I’m using WooPress. Screenshot below.

Files is visible for topic creator and
support staff only.

#384444 Copied

Rose Tyler

Support staff

February 23, 2024 at 08:18

Hello, Michael Harris,

Thank you for your response.

Here is a link to WooPress support requests – https://www.8theme.com/forums/woopress-support-forum/ where you can start a new thread.

We advise you to reach out to your hosting provider to confirm that the ‘wp_remote_get’ function is active on your server. Additionally, please ensure that the following capabilities are available through your hosting service:
1. http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.
We would be grateful if you could inform us of the response provided by your hosting provider.

Kind Regards,
8theme team

#384483 Copied
Tagged: activate, error, templates, theme, woocommerce, wordpress
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