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Id store lightbox and zoom effects - by leerollinson123

This topic has 4 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: leerollinson123
    leerollinson123
    Participant
    March 6, 2015 at 12:16

    Hello,

    I recently purchased the ID store theme and got it all up and running more or less. I have done an update for the theme and woo commerce and on my single product pages the lightbox and zoom effects have stopped working completely. They were functioning fully up until a day or two ago???

    Has anyone got any suggestions?

    Thanks…Lee

    #47828 Copied Theme version: id store WooCommerce version: 2.3.5
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 6, 2015 at 12:23

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    #47831 Copied
    Avatar: leerollinson123
    leerollinson123
    Participant
    March 6, 2015 at 12:32

    Hello Eva,

    Thanks for your quick response.

    I have included my details in the private content area 🙂

    Please, contact administrator
    for this information.
    #47835 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 6, 2015 at 16:46

    Hello,

    You need update IDStore theme to the latest version which is compatible with the latest Woocommerce plugin version.
    Don’t forget to create a back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    #47969 Copied

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