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Missing icons issues (2) - by nikos - on WordPress WooCommerce support

This topic has 18 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

nikos

Participant

March 6, 2015 at 20:01

Hi,
I posted about the missing icons issue before (https://www.8theme.com/topic/missing-icons-issues/)
but after activating another theme and reactivating Legenda icons appeared in a normal way.

After updating to the latest Legenda version 2.6.2 the problem occurred again.
The icons are missing from various places e.g. arrows on revolution slider, icon on wishlist,cart, account etc.

Any help welcome,
Thanks.

ps. You can login and have a look or fix it if possible.

Please, contact administrator
for this information.

#48028 Copied Theme version: 2.6.2 WooCommerce version: 2.3.5

17 Answers

Eva Kemp

Support staff

March 7, 2015 at 10:53

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#48071 Copied

nikos

Participant

March 7, 2015 at 11:40

Thanks Eva,
see private content.

Please, contact administrator
for this information.

#48080 Copied

nikos

Participant

March 10, 2015 at 15:01

Hi again,
any news with my issue?

#48557 Copied

Robert Hall

Support staff

March 11, 2015 at 21:34

Hello,

You have disabled allow_url_fopen. Ask your hosting to enable it.
Also you need to increase the values of upload_max_filesize and post_max_size.

Regards,
Robert Hall.

#48930 Copied

nikos

Participant

March 11, 2015 at 23:58

Hi Robert,
thanks for the reply.
I did the changes you proposed.
Check the private content for more details.

I don’t see any changes on my icons issue, let me know if there is something more I can do.

Thanks again,
Nikos

Please, contact administrator
for this information.

#48955 Copied

nikos

Participant

March 13, 2015 at 08:25

Hi Robert,
any news on this?

#49280 Copied

Robert Hall

Support staff

March 13, 2015 at 09:02

Hello @nikos,

Sorry for a long delay.
Also you need to increase the values memory_limit. Recommended memory_limit is no less than 64M.
If issue will be persist then contact to us again.

Regards,
Robert Hall.

#49289 Copied

nikos

Participant

March 13, 2015 at 10:13

Hi,
memory_limit set to 128M
but the problem persists.

#49302 Copied

Robert Hall

Support staff

March 13, 2015 at 11:13

For not clear reasons, some theme files, images, fonts were corrupted.
We’ve updated the theme and everything works fine. Please check.

Regards,
Robert Hall.

#49313 Copied

nikos

Participant

March 16, 2015 at 22:40

perfect, problem solved.
should I remove the allow_url_fopen=on parameter?
Are there any security implications?

#50017 Copied

Eva Kemp

Support staff

March 17, 2015 at 14:10

Hello,

If you’re going to import any pages or products we recommend you to keep that function enabled. If not, then you can disable it.

Regards,
Eva Kemp.

#50163 Copied

nikos

Participant

May 24, 2015 at 21:43

Hi to all,
I just updated to legenda latest version and the missing icons problem occurred again. There was no icons issue since you fixed it last time. Could you please check if there corrupted files/images again? If yes could you please provide me with a solution as you did last time?
Could you please indicate to me which folders you are updating so I can do it by my self next time?

Thank you in advance.

Please, contact administrator
for this information.

#65712 Copied Theme version: Legenda ver 2.7.1
Eva Kemp

Support staff

May 25, 2015 at 11:14
Hello,

Please add this code in .htaccess file:
```
<IfModule mod_headers.c>
   Header set Access-Control-Allow-Origin "*"
</IfModule>
```
Thank you.
Regards,
Eva Kemp.
#65788 Copied
nikos

Participant

May 25, 2015 at 11:25

Hi Eva,
thanks for the replay.
My .htaccess already contains this code.

#65803 Copied

Eva Kemp

Support staff

May 25, 2015 at 11:31

Hello,

I’ve reuploaded “fonts” folder in the directory wp-content/themes/legenda/css.
Please clear your browser cache and check the site.

Regards,
Eva Kemp.

#65808 Copied

nikos

Participant

May 25, 2015 at 11:39

Thanks Eva,
it works…

#65811 Copied

Eva Kemp

Support staff

May 25, 2015 at 12:15

Hello,

You’re welcome.

Regards,
Eva Kemp.

#65823 Copied
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