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Legenda Footer Large Blank Space - by JLchingai2007

This topic has 18 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

JLchingai2007

Participant

March 13, 2015 at 12:35

Hoping you can help, some of our existing pages and any new one we want to create, are showing up a large blank space and it looks awful.

http://tinypic.com/r/mm7knd/8

Please can you let us know how to rectify this, we have tried just about everything and nothing we have done has solved it. We cannot finish our site without this sorted.

Many thanks ahead.

#49341 Copied Theme version: Legenda

17 Answers

JLchingai2007

Participant

March 13, 2015 at 12:37

PS: this happens when using static blocks, hope that helps a bit.

#49345 Copied

Robert Hall

Support staff

March 13, 2015 at 13:21

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#49356 Copied

JLchingai2007

Participant

March 13, 2015 at 17:57

Hi Robert,

Thanks so much for your reply.

We have just found that it is an issue with the plugins, visual composer 4.4.2 and mailchimp 2.7 for wordpress lite. We have seen that it is not the most recent version of Visual Composer.

Before it was working perfectly and now we have this problem, with the blank white space on some page/product footers.

We have de activated and re activated all plugins and we can see that when both are activated this problem happens. If we only have one of these two plugins activated (either or) it does not happen.

Is it possible for us to get a new – updated visual composer plugin?

Many thanks, any advice is much appreciated, will look out for your reply.

#49472 Copied Theme version: Legenda 2.6 WooCommerce version: 2.3.6

JLchingai2007

Participant

March 13, 2015 at 18:22

We’ve just updated the Legenda them and it still has the same issues with the footer.

#49488 Copied

Eva Kemp

Support staff

March 13, 2015 at 18:54

Hello,

Please update Visual Composer plugin. You can download it from this link https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#49496 Copied

JLchingai2007

Participant

March 13, 2015 at 18:59

Thanks so much for your speedy reply Eva, we will let you know what happens.

Best wishes

#49499 Copied

Eva Kemp

Support staff

March 13, 2015 at 19:58

Hello,

Ok. Looking forward to your reply.

Regards,
Eva Kemp.

#49522 Copied

JLchingai2007

Participant

March 14, 2015 at 11:01

Dear Eva,

Please see private content with the information of our Legenda theme we bought. Just back online now and realized the link above for the visual composer update is for Blanco and not Legenda. We had purchased both themes, but now only working with Legenda.

Please, contact administrator
for this information.

#49601 Copied

Eva Kemp

Support staff

March 16, 2015 at 13:05

Hello,

Visual Composer plugin has the same files for Blanco and Legenda theme.
You can download it and update the plugin.

Please try it.

Thank you.
Regards,
Eva Kemp.

#49843 Copied

JLchingai2007

Participant

March 19, 2015 at 10:37

What I mean is that it is not the Visual Compuser plugin from the download options.

Only plugins appear the plugin from Blanco Theme:
YITH WooCommerce Wishlist v 2.0.1
Layer Slider v 5.3.2
Revolution Slider v 4.6.5

But not the plugin I want.

Please, we would like be added to our account the Legenda plugins.

#50806 Copied

Robert Hall

Support staff

March 19, 2015 at 11:21

Hello,

Sorry for the misunderstanding, but the Visual Composer plugin is not compatible with the Blanco theme, That’s why it cannot be downloaded from https://www.8theme.com/download-plugins/

Regards,
Robert Hall.

#50834 Copied

JLchingai2007

Participant

March 19, 2015 at 11:43

But you don’t give me any answer that can help me.

I also purchased the theme Legenda.

So I need to know how I can access Legenda plugins.

Regards

#50842 Copied

Robert Hall

Support staff

March 19, 2015 at 11:49

Hello,

You need login to https://www.8theme.com/ with Envato Purchase Code of the Legenda theme. After that you’ll be can download the plugins for the Legend themes.

Regards,
Robert Hall.

#50846 Copied

JLchingai2007

Participant

March 19, 2015 at 12:51

See in private

Please, show me where I can download the plugin Legenda

Please, contact administrator
for this information.

#50872 Copied

Robert Hall

Support staff

March 19, 2015 at 13:18

Hello,

Do you have created a new account with Legenda Purchase Code?
See screenshot: http://prntscr.com/6invbk

Regards,
Robert Hall.

#50877 Copied

JLchingai2007

Participant

March 19, 2015 at 19:27

I don’t remember if I created another account on 8theme, but I think not.

The theme was purchased from ThemeForest and the password entry is: see private

Please, contact administrator
for this information.

#50989 Copied

Eva Kemp

Support staff

March 19, 2015 at 20:02

Hello,

In this case you need register a new account https://www.8theme.com/my-account/ and enter purchase code for Legenda theme. After that you’ll be able to download Legenda plugins from this link https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#51001 Copied
Tagged: #legenda, footer, large, space, theme, woocommerce, wordpress
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