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The slide images are not appearing. - by alex_vilela

This topic has 7 replies, 4 voices, and was last updated 10 years, 6 months ago ago by Jack Richardson

  • Avatar: alex_vilela
    alex_vilela
    Participant
    May 26, 2014 at 17:14

    Hello,

    The slide images are not appearing.

    What can be done?

    Thank you,

    Alex Vilela

    #4976 Copied
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 26, 2014 at 19:05

    Hello,

    Please provide us with the link where images should be displayed and the credentials to FTP and admin panel in Private Content.

    Regards,
    Eva Kemp.

    #4983 Copied
    Avatar: easybuybaby
    easybuybaby
    Participant
    May 26, 2014 at 21:28

    Hi,

    1.HOw do I submit a new ticket?
    2. After updates-My layerslider has disappeared. what should i do?

    Best regards

    Hadas

    #4988 Copied
    Avatar: alex_vilela
    alex_vilela
    Participant
    May 26, 2014 at 21:39

    Hello,

    The site is rzstore.com.br.

    thank you

    #4989 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 26, 2014 at 22:23

    Hello,

    As I see the slider is working fine on the home page.
    Are you still experiencing any issues?
    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #4994 Copied
    Avatar: alex_vilela
    alex_vilela
    Participant
    May 26, 2014 at 22:30

    Hello,

    Now is working. Because sometimes the images are not loaded?

    thank you

    Alex Vilela

    #4996 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 27, 2014 at 09:18

    Hello,

    Please check the Revolution Slider with default theme. In the case if it doesn’t work with default theme too you should contact Revolution Slider support.

    Regards,
    Jack Richardson

    #5031 Copied

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The issue related to '‘The slide images are not appearing.’' has been successfully resolved, and the topic is now closed for further responses

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