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Add to cart issue with Product Add-ons plugin

This topic has 4 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

prodigins

Participant

May 27, 2014 at 04:36

My site is store.askprodigi.com I’m using the legenda theme along with a specific plug in from Woothemes called Product Add-ons (http://www.woothemes.com/products/product-add-ons/)
My products have many variations and I use this plug and create simple products rather than variable products because it works so much better for what we need it to do. The problem is when a customer picks a product with required variations, such as the Color Changing Gel Stress Reliever, then and hit add to cart without choosing any variations. Instead of an error prompting them to pick a variation, they are sent to an empty cart. Its definitely themes related as I switched to the Twenty Twelve theme and it worked properly. I’m looking for any sort of work around or for the theme to be modified by EightTheme to allow for this plug in. My last option would be to do some custom development, but my main concern in that is future updates would break these custom changes.

#5008 Copied

3 Answers

Jack Richardson

Support staff

May 27, 2014 at 07:14

Hello,

Unfortunately, this plugin is not compatible with AJAX add to cart feature. That’s why if you want to use this plugin you should go to Theme Options > Single Product Page > Ajax Add to cart > set OFF.

Regards,
Jack Richardson

#5012 Copied

prodigins

Participant

May 27, 2014 at 14:13

Worked like a charm. THANKS!

#5117 Copied

Eva Kemp

Support staff

May 27, 2014 at 15:20

Hello,

You’re welcome.

Regards,
Eva Kemp.

#5133 Copied
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Add to cart issue with Product Add-ons plugin

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