Add to cart does not show in Product Pge widget with visual composer

This topic has 16 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Robert Hall

  • Avatar: rogsteven
    rogsteven
    Participant
    March 24, 2015 at 18:02

    Hi!

    The Add to cart button doesn’t show in Visual Composer’s Product page widget.

    Please help!

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 24, 2015 at 19:57

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rogsteven
    rogsteven
    Participant
    March 27, 2015 at 07:04

    Hi Eva!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 27, 2015 at 11:26

    Hello,

    Please update the theme and Woocommerce plugin to the latest versions.
    Don’t forget to create a back up of your files and database before update!

    Regards,
    Eva Kemp.

    Avatar: rogsteven
    rogsteven
    Participant
    March 28, 2015 at 19:59

    Hi!
    I’ve updated both but it’s still doesn’t work..
    Regards,

    Avatar: rogsteven
    rogsteven
    Participant
    March 29, 2015 at 09:50

    Hi!

    I’ve created another product TEST CART VC ISSUE

    I’ve added it to my page http://teswod7755.wodfitapparel.com/elite-spirit/
    with the Visual Composer widget Product page

    If product TEST CART VC ISSUE is a simple product => Cart appear in the page
    If product TEST CART VC ISSUE is a variable product => Cart appear in the page
    If product TEST CART VC ISSUE is a variable product with linked variation => Cart DOESN’T appear in the page but if i oppen the product page (without VC widget) it works…

    Avatar: rogsteven
    rogsteven
    Participant
    March 30, 2015 at 06:56

    Hi! Iv tried with another theme (SPORTA) and it works fine.

    Please let me know if you can fix this issue quickly on woopress theme.

    Avatar: rogsteven
    rogsteven
    Participant
    March 30, 2015 at 07:47

    I noticed that it works on mobile: add to cart appear.

    Please help!

    Avatar: rogsteven
    rogsteven
    Participant
    March 30, 2015 at 10:29

    Eva, did you find something to help on the page_product shortcode issue?

    Avatar: Eva
    Eva Kemp
    Support staff
    March 30, 2015 at 12:08

    Hello,

    If you’re trying to create a single product page you need go to Products in wp-admin panel > Add product and not creating it as a page.
    As I see “Add to Cart” button is shown for the product “ELITE SPIRIT” that you created in Products section.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: rogsteven
    rogsteven
    Participant
    March 30, 2015 at 12:43

    Thanks for your answer.
    Yes the product page works fine.
    But the issue comes with the shortcode or visual composer woocomerce widget and the theme.

    As you can see here, I’ve done the same with another theme (sporta theme) and the visual composer widget works fine : http://test.wodfitapparel.com/?page_id=47

    I’ve asked a freelance to have a look to the issue and it seems to come from Woopress.

    I need to use Visual composer Woocommerce product page widget [product_page] and not the product page for my website.

    Tell me if you can find a solution or if not i ask for a refund of the theme because of that issue.

    Thanks,

    Avatar: Eva
    Eva Kemp
    Support staff
    March 30, 2015 at 14:40

    Hello,

    In this case we recommend you to use Products element in Visual Composer editor instead of WooProducts element.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rogsteven
    rogsteven
    Participant
    March 30, 2015 at 14:46

    Hi!
    I’ve trief.
    None of the VC products element works : there is only Categories product and Products.
    That’s not what i want.
    I need to have the product page integrated in a page.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 30, 2015 at 15:17

    Hello,

    I’ve disabled zoom effect in Theme Options > Single Product Page and “Add to Cart” button is working now.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: rogsteven
    rogsteven
    Participant
    March 30, 2015 at 15:23

    Thanks you very much Eva. It works fine now !

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 30, 2015 at 15:26

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

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The issue related to '‘Add to cart does not show in Product Pge widget with visual composer’' has been successfully resolved, and the topic is now closed for further responses

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