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White screen with demo content and custom menu

This topic has 6 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

Boryana

Participant

April 7, 2015 at 11:58

Hello,
I have an issue with the theme, and it is urgent to fix it.
I made installation several times to be sure that the prob is not from the plugins I’ve used.
First the problem appears when I activated the Parallax demo, and after I’ve tried with custom menu.
The frontend page is white. After we find the problem with the demo, We make our own content and menu, but after activating our custom menu the page again is white…
Please check what the problem can be, because I am waisting time with that kind of issues…

Waiting your soonest reply…

Please, contact administrator
for this information.

#55263 Copied Theme version: v 1.4 WooCommerce version: Version 2.3.7

5 Answers

Robert Hall

Support staff

April 7, 2015 at 12:17

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#55273 Copied

Boryana

Participant

April 7, 2015 at 13:17

Hello, There was something wrong with my private reply, sending it again..

Please, contact administrator
for this information.

#55299 Copied

Eva Kemp

Support staff

April 7, 2015 at 14:13

Hello,

There is an error in your error_log file:
PHP Fatal error: Invalid opcode 153/1/8. in /home/studioko/public_html/plik/wp-content/themes/woopress/framework/theme-functions.php on line 3850

That looks like you’re using an opcode cache (APC, eAccellerator, etc) that is not compatible with the version of PHP you are running.
Try to disable eAccelerator. You should ask your host to do this.

Thank you.
Regards,
Eva Kemp.

#55353 Copied

Boryana

Participant

April 7, 2015 at 15:55

Thanks Eva,
For the great support.

Nice day!

#55396 Copied

Eva Kemp

Support staff

April 7, 2015 at 16:12

Hello,

You’re welcome.

Regards,
Eva Kemp.

#55412 Copied
Tagged: custom, demo, menu, themes, white, woocommerce, wordpress
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White screen with demo content and custom menu

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