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Chat Console Permissions for Shop Manager/Editor

This topic has 4 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

kre8designs

Participant

May 30, 2014 at 17:56

Hello,

Absolutely brilliant theme, it’s worked seamlessly from start to finish on the build. The only issue I have is I am using White Label Branding plugin to limit the features out and it appears Chat Console will only be visible with administrator privileges. How would I allow Shop Manager level to view the Chat console please?

Thanks

James

#5532 Copied

3 Answers

Eva Kemp

Support staff

May 30, 2014 at 18:39

Hello,

Could you please provide us with wp-admin credentials in Private Content?

Regards,
Eva Kemp.

#5537 Copied

kre8designs

Participant

June 2, 2014 at 10:23

Hello, please find them thanks!

Please, contact administrator
for this information.

#5634 Copied

Eva Kemp

Support staff

June 2, 2014 at 11:21

Hello,

Thank you for the credentials.
Did you try to create new WordPress user with “Operator” role?
You need to create new user with “Chat Operator” role.
If it doesn’t help we recommend you to contact the plugin developer http://screets.com/i/screets-live-chat/

Regards,
Eva Kemp.

#5671 Copied
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Chat Console Permissions for Shop Manager/Editor

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