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Revolution Slider not showing up - by Aziina

This topic has 12 replies, 4 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

Aziina

Participant

June 2, 2014 at 15:11

Hi,
I have added the revolution slider to my home page ( I have used the images provided with the template, added the ‘home’ revolution slider widget through visual composer elements) but it does not show up on the front website page at all! Please help!

#5697 Copied

11 Answers

Eva Kemp

Support staff

June 2, 2014 at 15:21

Hello,

Are you getting any errors on the home page?
Have you followed the instructions described in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/slideshow ?

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#5698 Copied

Aziina

Participant

June 2, 2014 at 15:40

Hi,
Thank you for the quick reply.
No errors on homepage.
Details are in Private Content.

Please, contact administrator
for this information.

#5701 Copied

Eva Kemp

Support staff

June 2, 2014 at 16:42

Hello,

There is some conflict between Nice Scroll and Rev. slider. Have you edited the original theme files as we haven’t experienced such issue after installing the theme?
We’ve turned off Nice Scroll in Theme Settings > General and the slider has started working.

Regards,
Eva Kemp.

#5710 Copied

Aziina

Participant

June 2, 2014 at 16:50

Thank you, no haven’t changed anything. I was using another template before Legenda could it be from that? Also I am not able to view/edit the visual composer on the front end as it never stops loading.

#5711 Copied

Eva Kemp

Support staff

June 2, 2014 at 17:01

You’re welcome.
Sorry, but we don’t know how another template could influence on our theme. Perhaps that was the reason as we recommend to install the theme on clear WordPress.
According to Visual Composer you have to create a ticket at https://support.8theme.com/ and our specialists will look into it.

Regards,
Eva Kemp.

#5712 Copied

alex_vilela

Participant

June 2, 2014 at 19:11

Hello,

Nice Scroll is a plugin? What do I need to load images Slider normally?

Thank you,

Alex vilela

Please, contact administrator
for this information.

#5732 Copied

Eva Kemp

Support staff

June 3, 2014 at 13:16

Hello,

Nice Scroll is a feature implemented in our theme that can be enabled/disabled in the theme settings.
Could you please clarify with more details what issue you have with images loading?

Regards,
Eva Kemp.

#5809 Copied

alex_vilela

Participant

June 3, 2014 at 14:09

Hello,

In some browsers, like Chrome for example, do not open.

Thanks for listening,

Alex Vilela

#5823 Copied

Jack Richardson

Support staff

June 3, 2014 at 14:12

Hello,

Did you try to clear your browser cache? We checked it in Chrome, Mozilla and IE and it works fine.

Regards,
Jack Richardson

#5824 Copied

alex_vilela

Participant

June 3, 2014 at 14:30

Now everything is fine.

Thank you,

Alex Vilela

#5830 Copied

Eva Kemp

Support staff

June 3, 2014 at 14:51

You’re welcome.

Regards,
Eva Kemp.

#5838 Copied
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