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Mobile Menu inactive- Royal Store - by jeeroberts

This topic has 4 replies, 2 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

jeeroberts

Participant

April 16, 2015 at 12:14

On the mobile/ iPad website format a menu icon appears but it can not be used. I’ve updated the theme and yet it has not solved the problem and I am unable to find out how to make it work in the documentation etc. Help!

Kind Regards,

jeeroberts

#57401 Copied Theme version: Royal Store 1.7.1 WooCommerce version: 2.3.7

3 Answers

Eva Kemp

Support staff

April 16, 2015 at 12:26

Hello,

Your site is giving Internal Server Error.
Please check it with your host and provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#57419 Copied

jeeroberts

Participant

April 16, 2015 at 12:36

Dear Eva,

Site should be OK now, I had the same note but after refreshing it reloaded for some reason…

wp-admin and FTP please find below-

Please, contact administrator
for this information.

#57429 Copied

Eva Kemp

Support staff

April 16, 2015 at 14:26

Hello,

I’ve checked mobile menu and it’s working fine.
Please clarify your problem with more details.

Thank you.
Regards,
Eva Kemp.

#57473 Copied
Tagged: ecommerce, inactive, mobile menu, royal store, templates, woocommerce, wordpress
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