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Missing Theme Options – Simple Product Add to Cart not Working

This topic has 4 replies, 2 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: ym-designs
    ym-designs
    Participant
    April 16, 2015 at 16:55

    Love the theme.

    Couple of issues since the update.

    1. I seem to be missing a large number of Theme Options. They are just simply not there on the Theme Options panel

    2. When adding a Simple Product, everything seems to work ok, up until adding to cart. It initially states it has been added to cart but when checking the actual cart, it is empty.

    Please can you assist me with these issues.

    Thanks in advance,

    Lee

    #57516 Copied Theme version: Latest WooCommerce version: Latest
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 16, 2015 at 17:07

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #57522 Copied
    Avatar: ym-designs
    ym-designs
    Participant
    April 20, 2015 at 21:12

    Done

    Thank you

    Please, contact administrator
    for this information.
    #58222 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 08:42

    Hello,

    As I see Cart page is working fine:
    http://i.imgur.com/ofIAXfR.png
    as well as Theme Options. What options are missing?

    Regards,
    Eva Kemp.

    #58302 Copied
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