Cart page – Showing cart totals twice

This topic has 24 replies, 7 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: WaniCreative
    WaniCreative
    Participant
    April 21, 2015 at 12:47

    Hello there,

    My cart page is showing the cart twice and the proceed to check out button twice. I have deactivated all plugin and can’t seem to find the problem.

    Also the radio buttons on the side on doesn’t work. They only work on the second section.

    Please let me know if you can help me with this.

    Thank you!

    Kind Regards,
    Wani

    Please, contact administrator
    for this information.
    23 Answers
    Avatar: stan
    Stan Russell
    Participant
    April 21, 2015 at 12:54

    Hello,

    please remove “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package.

    Regards,
    Stan Russell.

    Avatar: Royalty
    Royalty
    Participant
    April 22, 2015 at 13:57

    Same here. My site is not yet online, but I have the same problem, reuploading brought no change..

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2015 at 14:03

    Hello @Royal Fan,

    Please provide us with wp-admin and FTP credentials in Private Content to look on issue more deeply.

    Regards,
    Robert Hall.

    Avatar: irMonkey
    irMonkey
    Participant
    April 22, 2015 at 14:29

    I’m having the same problem, my site is online. I’ve deleted and re-uploaded the woocommerce folder but the same thing is happening.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2015 at 14:31

    Hello @irMonkey,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: irMonkey
    irMonkey
    Participant
    April 22, 2015 at 14:50

    Hello @Robert Hall, details below.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2015 at 15:08

    Hello @irMonkey,

    As I see on checkout page only one button. See screenshot: http://prntscr.com/6wunmx
    Could you please clarify with more details and show us screenshots?

    Regards,
    Robert Hall.

    Avatar: irMonkey
    irMonkey
    Participant
    April 22, 2015 at 15:13

    Hi, it is on the cart page. View attached.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2015 at 15:23

    Hello @irMonkey,

    I’ve fixed this issue. Please check Cart page now.

    Regards,
    Robert Hall.

    Avatar: irMonkey
    irMonkey
    Participant
    April 22, 2015 at 15:34

    Hi Robert, Thank you for your speedy response. The cart page has been fixed.

    However, I know have a different issue. I don’t believe it’s related to cart issue.

    When saving the theme options I get a 404 page instead of going back to the theme page. Could you please look into that too.

    Again, thank you very much with your help.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2015 at 15:47

    Hello @irMonkey,

    Sorry, but your credentials to admin panel isn’t correct.

    Regards,
    Robert Hall.

    Avatar: irMonkey
    irMonkey
    Participant
    April 22, 2015 at 15:52

    Hi, Robert password has been updated.

    Please, contact administrator
    for this information.
    Avatar: Royalty
    Royalty
    Participant
    April 22, 2015 at 16:35

    Just compared with the original cart.php of woocommerce: the cart.php of the royal theme has the cart-totals section twice. There is
    <?php woocommerce_cart_totals(); ?>
    and
    <?php do_action( 'woocommerce_cart_collaterals' ); ?>

    So I guess that I can just delete <?php woocommerce_cart_totals(); ?>, right?

    Avatar: Royalty
    Royalty
    Participant
    April 22, 2015 at 16:43

    And by the way: I always check the “Notify me of follow-up replies via email” here but I never get a notification. This worked some months ago, but not anymore. My mailaddress is correct…

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 22, 2015 at 17:00

    Hello @Royal Fan,

    You can add following code in custom.css file to remove second cart totals

    .woocommerce > .cart_totals{
    	display: none;
    }

    Regards,
    Robert Hall.

    Avatar: WaniCreative
    WaniCreative
    Participant
    April 22, 2015 at 17:20

    Hello @Robert Hall,

    I re-uploaded the Woocommerce folder and I had no result as well.

    I’m on a development site but I’m sending you details in Private.

    Please let me know

    Thank you!

    Kind Regards,
    Wani

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 22, 2015 at 18:51

    Hello @WaniCreative,

    I’ve commented the code <?php do_action( 'woocommerce_cart_collaterals' ); ?> in the file wp-content/themes/legenda/woocommerce/cart/cart.php on line 162. Now there is only one button “Proceed to Checkout” on Cart page. Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: WaniCreative
    WaniCreative
    Participant
    April 23, 2015 at 11:07

    Hello @Eva,

    Thank you very much for your help. It worked!

    Kind Regards,
    Marcela

    Avatar: xrxdsgn
    xrxdsgn
    Participant
    April 23, 2015 at 11:57

    Hi RoyalFan,

    I was wondering if you encounter any problem when you delete <?php woocommerce_cart_totals(); ?>?

    Thanks,
    Jayson

    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2015 at 13:56

    Hello @WaniCreative,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2015 at 13:57

    Hello @xrxdsgn,

    Are you experiencing any issues?
    Please describe them with details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: xrxdsgn
    xrxdsgn
    Participant
    April 23, 2015 at 14:44

    Hello @Eva Kemp,

    I removed <?php woocommerce_cart_totals(); ?> but hasn’t really tested the whole checkout process yet. But I see only 1 Cart totals now.

    Should I remove <?php do_action( ‘woocommerce_cart_collaterals’ ); ?> instead?

    I am using IDStore theme.

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2015 at 14:55

    Hello @xrxdsgn,

    Please provide us with wp-admin and FTP credentials in Private Content and describe step by step what problems you’re experiencing.

    Thank you.
    Regards,
    Eva Kemp.

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