Return to previous page

FAQ's just broke - by Akrua - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

Akrua

Participant

April 21, 2015 at 17:53

I don’t know why. Nothing really changed. But all of a sudden, none of the FAQ’s are showing up.

I’d really appreciate it if you can look at it.

Thanks.

Please, contact administrator
for this information.

#58528 Copied Theme version: 1.4 WooCommerce version: 2.3.7

9 Answers

Brian Johnson

Member

April 22, 2015 at 08:42

Hello

Please try to disable 3-d party plugins one by one. It seems that one of them may cause the issue.

With best regards
Brian Johnson

#58627 Copied

Akrua

Participant

April 22, 2015 at 13:10

Yeah, sorry, that’s not it. I deactivated everything and the problem persists.

#58697 Copied

Eva Kemp

Support staff

April 22, 2015 at 17:04

Hello,

Sorry, but login details are incorrect.
Please check them. Also provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#58786 Copied

Akrua

Participant

April 23, 2015 at 15:48

Those login credentials work just fine for me. Not sure why it doesn’t work for you. details again…

Please, contact administrator
for this information.

#59195 Copied

Robert Hall

Support staff

April 24, 2015 at 09:08

Hello,

The problem is in custom.css file. When I turned it off, FAQ worked. Please check.

Regards,
Robert Hall.

#59386 Copied
Akrua

Participant

April 24, 2015 at 13:16
Ahh ok. Thank you.

Now that leads to another problem.

At the bottom of a product page, there’s a tab that says RETURNS AND DELIVERY.

I want to edit the content of that tab but can’t. Each time I save the edit of the custom field, it doesn’t save the edit. When I delete it, it doesn’t delete.

So what I did was:
```
.tabs {
  display: none;
  margin-bottom: 20px;
  position: relative;
}
```
That screwed up my FAQ’s.

So How do I edit the content in that tab or turn it off completely?

Edit: In fact, now that I look at it, that custom field doesn’t even show up on the product edit page. Yet it shows up on the front side
#59478 Copied
Eva Kemp

Support staff

April 24, 2015 at 17:15

Hello,

You can remove “Returns and Delivery” tab in Theme Options > Single Product Page > “Custom Tab Title” and delete the content.

Regards,
Eva Kemp.

#59549 Copied

Akrua

Participant

April 25, 2015 at 14:43

How daft of me.

Thanks. All’s good now.

#59665 Copied

Eva Kemp

Support staff

April 26, 2015 at 14:15

Hello,

You’re welcome.

Regards,
Eva Kemp.

#59730 Copied
Viewing 10 results - 1 through 10 (of 10 total)