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Unable to complete the transaction - by Rodolfo

This topic has 7 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

Rodolfo

Participant

May 3, 2015 at 14:51

Have a good day,
I realized that the site there is a problem. You can not complete the purchase. Perhaps the problem is due to a malfunction of Ajax. Can not click button “make order”. Here you can see a screenshot to see the proble:

https://www.dropbox.com/s/x2wngv36899esc4/Schermata%20del%202015-05-03%2015%3A18%3A12.png?dl=0

Please, contact administrator
for this information.

#61167 Copied Theme version: Version: 1.4 WooCommerce version: 2.3.8

6 Answers

Rodolfo

Participant

May 3, 2015 at 17:42

Fixed. It was a temporary problem, perhaps due to my browser.

#61181 Copied

Rodolfo

Participant

May 3, 2015 at 20:07

No, the problem is back. Please help me solve it.

#61187 Copied

Rodolfo

Participant

May 3, 2015 at 20:25

all plugins are up to date.

#61191 Copied

Eva Kemp

Support staff

May 4, 2015 at 10:25

Hello,

Some plugin is causing the issue.
Please disable them one by one to find it out. Also you need update the plugin Essential Grid https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#61256 Copied

Rodolfo

Participant

May 4, 2015 at 10:47

well, disabling the plugin Screets Live Chat seems to work everything correctly. It is currently not an issue for me keep it off. I hope that with the next update of this plugin, the bug is fixed.

The plugin essential grid I updated (do not understand why I was being reported as upgradeable)
Sorry for the English (google translator).

thanks and good job.

#61261 Copied

Eva Kemp

Support staff

May 4, 2015 at 11:52

Hello,

You’re welcome.

Regards,
Eva Kemp.

#61287 Copied
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