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Mobile site issues - by Greenhill Timbers

This topic has 10 replies, 4 voices, and was last updated 10 years, 5 months ago ago by Jack Richardson

Greenhill Timbers

Participant

June 6, 2014 at 07:55

Hi there,

I’m having a few issues with the mobile site.

1. The Mobile menu doesn’t show up on my mobile site.

2. The names of the prices in the “New Products” and “Featured Products” are not displaying either. The price, add to cart button and of course name is all having issues.

Find the website in the private content.

Please try and fix ASAP we are on a very tight deadline.

Thanks, Greenhill Timbers.

Please, contact administrator
for this information.

#6183 Copied

9 Answers

Eva Kemp

Support staff

June 6, 2014 at 08:13

Hello,

Please provide us with FTP and admin panel credentials.

Regards,
Eva Kemp.

#6192 Copied

Greenhill Timbers

Participant

June 6, 2014 at 13:27

Hi,

See private info.

Cheers, Greenhill Timbers.

Please, contact administrator
for this information.

#6256 Copied

Eva Kemp

Support staff

June 6, 2014 at 14:23

Hello,

As I see you’ve disabled mobile menu in style.css:
.et-menu-title { display: none; }
Also you have made a lot of customization in the child theme that might cause the issue. We recommend you to revert back to original files to check if it fixes the problem.
Also please note you don’t have to copy all codes from original style.css to the child theme, just write changes for the needed classes.

Regards,
Eva Kemp.

#6274 Copied

Inactive

June 7, 2014 at 00:45

I am also having issues with my mobile navigation. All of the menu items are clumped together. I have disabled all of the plugins but that didn’t help. I also tried reverting the font back to the default font but that didn’t resolve the issue.

Would you mind taking a look at my website?

Please, contact administrator
for this information.

#6332 Copied

Eva Kemp

Support staff

June 9, 2014 at 08:14

Hello,

Have you tried to revert back all your customizations to original files?
You’ve made a lot of modifications and because of this issues might appear.

Regards,
Eva Kemp.

#6409 Copied

Inactive

June 9, 2014 at 19:46

Eva,

I would revert all of my customizations, but that would be counterproductive. This is a terrific theme with plenty of customizations, but what good are the customizations if they break the functionality of the theme?

As stated before, I have disabled all of the plugins and the menu issue still persists. With that said, I believe this issue is directly associated with the theme. Would you mind taking a deeper look at the website?

Thank you,
Chad

#6565 Copied

Greenhill Timbers

Participant

June 10, 2014 at 02:04

Hi,

Yes thanks for that. Looks like I had the menu disabled for some reason. Think I was getting confused with the divs used for the menu.

There was no need for the transfer back to original files since that would be pointless. I just fiddled around with the positioning and width of the price and name label on the front page of products.

Thanks, Greenhill Timbers.

#6578 Copied

Jack Richardson

Support staff

June 10, 2014 at 08:21

Hello @Greenhill Timbers,

We’re glad to hear that you figured out!

Regards,
Jack Richardson

#6590 Copied

Jack Richardson

Support staff

June 10, 2014 at 08:46

Hello @moderninfluence,

We’ve made some style changes. Please check it now!

Regards,
Jack Richardson

#6593 Copied
Tagged: issues, mobile, persuasive, site, themes, woocommerce, wordpress
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