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Product page images - by jumcc87 - on WordPress WooCommerce support

This topic has 18 replies, 4 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

jumcc87

Participant

June 6, 2014 at 09:28

Hello

I have a couple of questions about the image sizes on the single product page.

I notice that if you don’t upload an image that is long enough for the product image box, then there is quite a big space between the gallery thumbnails and the main image – would it be ok for me if I just changed the max height to something smaller if I wanted to reduce the space (would this upset the theme) or is it best to use a certain image size (what is the ideal size).

Also, with the gallery thumbnails, if you have more than 3 images in the gallery. it is not very clear the there is some more images to look at (only a small bit of the next image shows). I wonder if it is possible to be able to show a bit more of that next images so it is clear that there are more – or perhaps have flex slider arrows on the gallery row. Something like this?

The thumbnail gallery on the demo for this theme looks very different to how the actually theme looks. The gallery row is wider on the demo and show four thumbnails nicely formatted.

Thank you very much.

#6209 Copied

17 Answers

Jack Richardson

Support staff

June 6, 2014 at 09:44

Hello,

It is better to upload images with bigger sizes.
Please provide us with link to the page where you have the issue with thumbnails formatting.

Regards,
Jack Richardson

#6212 Copied

jumcc87

Participant

June 6, 2014 at 10:12

Hi Jack

Thank you.

Please see a link in the private content below.

You will see there is a space between the main image and the gallery – it would be much better for the gallery to sit underneath the main image.

Also – it is not clear that there are more images to look through in the gallery.

Thank you!

Please, contact administrator
for this information.

#6217 Copied

Jack Richardson

Support staff

June 6, 2014 at 10:26

Hello,

Please upload bigger image to remove space between the main image and the gallery.
Size of thumbnails you can set in Theme Options -> Single Product Page -> “Product Thumbnails Width” and “Product Thumbnails Height”.

Regards,
Jack Richardson

#6220 Copied

jumcc87

Participant

June 6, 2014 at 11:05

Sorry I gave you the wrong link. I have added it again in the private content.

most of my product images are the size of the one in the link – i want to use this size. I thought changing the max height of the image box might might be a solution ie:
element.style {
overflow: hidden;
position: relative;

.flex-viewport {
max-height: 500px; (changed from 2000px)
-webkit-transition: all 1s ease;
-moz-transition: all 1s ease;
transition: all 1s ease;
}

what do you think?

Re: the thumbnails. It doesn’t matter what size I have the thumbnails, its still not clear there are more images to display. Please have a look.

Please, contact administrator
for this information.

#6226 Copied

Jack Richardson

Support staff

June 6, 2014 at 11:29

Hello,

Yes, you can change .flex-viewport max-height to 500px.
To resolve the issue with thumbnails you can try to adjust width of .product-thumbnails-slider class.

Regards,
Jack Richardson

#6230 Copied

jumcc87

Participant

June 6, 2014 at 11:45

hi jack

i will change the max height as suggested above.

I’m not sure what to change with the .product-thumbnails-slider class but i will give it a go – any suggestions?

is it possible at all to have the slider arrows or something to show that you slide along – is this something that would be easy to add to the thumbnail slider?

thank you

#6234 Copied

jumcc87

Participant

June 6, 2014 at 12:39

hi jack

dont worry – i have made the changes I want to make and it looks good.

Thank you

#6249 Copied

Eva Kemp

Support staff

June 6, 2014 at 13:10

Hello,

We’re glad you was managed to resolve the issue.
If you need more help don’t hesitate to contact us.

Regards,
Eva Kemp.

#6251 Copied

jumcc87

Participant

June 6, 2014 at 14:00

after adding some css i seem to be getting redirected after i try to get to my dashboard. i cant get in. I just added some formatting to custom.css is all.

any idea what may be happening?

Please, contact administrator
for this information.

#6264 Copied

Eva Kemp

Support staff

June 6, 2014 at 14:14

Hello,

I’ve just renamed plugins folder and got to wp-admin panel. So the problem is with one of your plugins. You can find out it by disabling one by one via FTP.

Regards,
Eva Kemp.

#6271 Copied

GILLES KORZEC

Participant

June 6, 2014 at 23:02

hello, I just installed the latest version 2.2 theme legenda on wordpress 3.9.1 with WooCommerce 2.1.10 (latest version), and I can not show the product images in a simple product page.

Yet the image appears before well on the homepage?

that could help me?

#6327 Copied

Eva Kemp

Support staff

June 7, 2014 at 08:42

Hello @GILLES KORZEC,

Could you please provide us with the link where the problem persists and your login credentials to FTP and admin panel?
Thank you.

Regards,
Eva Kemp.

#6338 Copied

GILLES KORZEC

Participant

June 7, 2014 at 13:58

Of course

Link and element inside private content

Best Regards

THX

Please, contact administrator
for this information.

#6369 Copied

Eva Kemp

Support staff

June 7, 2014 at 15:19

Sorry, but the credentials to FTP account are incorrect. Please provide us with the correct ones and show us the path to the site folder.

Regards,
Eva Kemp.

#6370 Copied

GILLES KORZEC

Participant

June 7, 2014 at 15:33

Sorry,

A good FTP ACCES in private content

THX

Please, contact administrator
for this information.

#6371 Copied

GILLES KORZEC

Participant

June 7, 2014 at 16:08

FOLDER FTP

Please, contact administrator
for this information.

#6372 Copied

Eva Kemp

Support staff

June 9, 2014 at 08:43

Hello,

Have you made any changes to original files and after which actions this issue has appeared?

Regards,
Eva Kemp.

#6421 Copied
Tagged: images, page, product, templates, woocommerce, wordpress
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