Return to previous page

Featured image in portfolio is not working

This topic has 8 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

k1

Participant

May 7, 2015 at 19:02

Hello,For some reasons. The Featured image in portfolio is not working. It takes the image, but it’s not showing it: Here is the link: http://kentfieldfitness.com/instructors/

as you can see it’s not showing ANGELA STERPKA’s image. But If I changed the feature picture with some older picture that I upload it last week, it works. I have no idea why is that. Could you please let me know what am I missing? I didn’t upload any new plugin.

Please, contact administrator
for this information.

#62488 Copied Theme version: v2.5

7 Answers

Eva Kemp

Support staff

May 7, 2015 at 19:25

Hello,

Please give us full permissions to view all settings in wp-admin panel and provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#62492 Copied

k1

Participant

May 10, 2015 at 00:22

Please look into the Private Contents.

Thanks
k1

Please, contact administrator
for this information.

#62969 Copied Theme version: v2.5

Eva Kemp

Support staff

May 11, 2015 at 10:36

Hello,

We recommend you to update Legenda theme to the latest version as well as all required plugins https://www.8theme.com/download-plugins/ .

https://www.youtube.com/watch?v=KdWESIIPU1k

Don’t forget to create a back up of your site and database!

Regards,
Eva Kemp.

#63072 Copied

k1

Participant

May 12, 2015 at 02:58

I just update the theme, but I still have the same problem. Please advise!

Thanks,
K1

#63314 Copied Theme version: v2.7

Robert Hall

Support staff

May 12, 2015 at 07:22

Hello,

Yes, you’re successfully updated theme to the latest version but not plugins.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Also please update WooCommerce plugin and make backup for old plugin.

Regards,
Robert Hall.

#63323 Copied

k1

Participant

May 13, 2015 at 05:50

Hello Ronert,

I have update all the plugin, still I am facing a same problem. Please look into this. I also, delete some other plugin, but none of them were the problem. You have all of my server info. When I was updating the theme, the only problem was that the ….. legenda/framework/dummy didn’t complete, it was a long loops. But there are two xml file there. Do you think that’s the problem. Please look into that folder too.

Thanks,
k1

#63523 Copied Theme version: v2.7

Eva Kemp

Support staff

May 13, 2015 at 11:29

Hello,

I’ve reuploaded the theme and updated Woocommerce plugin.
Please clear browser cache and check portfolio page now.

Regards,
Eva Kemp.

#63598 Copied
Tagged: featured image, not working, portfolio, themes, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)