Edit with Visual Composer forget settings on footer and sidebar?

This topic has 10 replies, 4 voices, and was last updated 9 years, 6 months ago ago by Stan Russell

  • Avatar: groubee
    groubee
    Participant
    May 13, 2015 at 14:07

    Hi

    When I Edit with Visual Composer WP forget the settings on footer and sidebar? If we have “without sidebar” or “without footer” and choose to edit the page with Visual Composer… it change it to “Default” on every page?

    Best regards
    Tonny

    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 13, 2015 at 14:22

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: groubee
    groubee
    Participant
    May 18, 2015 at 08:30

    Here you go

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 18, 2015 at 09:47

    Hello,

    I’ve just tried to edit FAQ page and all changes have been saved.
    Please clarify with more details how we can replicate the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: groubee
    groubee
    Participant
    May 20, 2015 at 16:27

    Well if you try to edit the FAQ page via the topmenu and
    1. hit the menu: “Edit with Visual Composer” on the page (not via the backend admin)
    2. hit “Update”
    3. hit the “X” to get back to the FAQ page…

    …you now find a sidebar in the left? under the page admin: Sidebar Position: Default? not “Without Sidebar” which I had chosen. It happens on everypage – this is bigger bug!!

    I hope you can see it now?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 20, 2015 at 16:47

    Hello,

    You’re using old plugins versions.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: groubee
    groubee
    Participant
    May 20, 2015 at 22:50

    ok 🙁

    Sorry I did not know I had to buy a licens for all the these plugins before the theme worked… SHIT!!

    I have no idea if I can use yours plugin versions via ftp without having to build it all up again?

    Can I delete the plugin folder “Visual Composer” and upload the new version without losing data/design?

    thx
    Tonny

    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2015 at 23:02

    Hello,

    You don’t need to buy the plugins, you can download the latest versions of them at this link:
    https://www.8theme.com/download-plugins/ .
    You need overwrite old plugin folder with a new one via FTP in wp-content/plugins directory.

    Regards,
    Eva Kemp.

    Avatar: groubee
    groubee
    Participant
    May 20, 2015 at 23:48

    Super!! puhaa 🙂

    It works now!! thanks a lot!!

    Best regards
    Tonny

    Avatar: stan
    Stan Russell
    Participant
    May 21, 2015 at 08:01

    You are welcome!

    Regards,
    Stan Russell.

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The issue related to '‘Edit with Visual Composer forget settings on footer and sidebar?’' has been successfully resolved, and the topic is now closed for further responses

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