Errors with Checkout page in non-default languages

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: BoxMediaOy
    BoxMediaOy
    Participant
    May 23, 2015 at 13:18

    Hello,

    I am working on this website with your theme.

    https://www.ilubox.ee/wordpress

    When I go to Checkout page in Estonian (Default language of the website), it all works smoothly.
    https://ilubox.ee/wordpress/tellimuse-vormistamine/

    But when I switch to Russian or English, seems like the AJAX functions are broken, such as:

    – “Ship to Different Address” section doesn’t disappear based on user’s choice.
    – “Shipping methods” don’t appear at all.
    – “Payment methods” don’t appear at all.

    You can see them here and compare with Estonian version:
    https://ilubox.ee/wordpress/en/checkout/
    https://ilubox.ee/wordpress/ru/checkout/

    Is it something that you can suggest an idea to us for fix, or should we contact WooCommerce or WPML?

    Thanks.

    Huseyin

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 23, 2015 at 18:37

    Hello,

    Did you make any changes in original theme files?
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: BoxMediaOy
    BoxMediaOy
    Participant
    May 24, 2015 at 12:55

    I’ve made some minor changes, but it shouldn’t affect English or Russian, as it works smoothly with Estonian version.

    I am providing you FTP credentials below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 25, 2015 at 08:45

    Hello,

    This issue persists with default WordPress theme too.
    You can check it yourself.
    This is WPML problem and you have to contact their support team.
    Sorry.

    Regards,
    Eva Kemp.

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