Fixed Single Product Page - by intemail - on WordPress WooCommerce support

This topic has 22 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: intemail
    intemail
    Participant
    May 27, 2015 at 19:47

    Hi
    (I can not speak english well) ,
    i have a question:
    In fixed single product page , Can I change the place of description and summary of the product?

    fixed single product page : left side + image + right side
    I want to change place of left and right side.

    and Classico is very good , Thank you for making this theme.

    21 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 27, 2015 at 20:02

    Hello,

    You can change singple product layuot in Theme Options->E-commerce->Single Product Page.

    Regards,
    Robert Hall.

    Avatar: intemail
    intemail
    Participant
    May 27, 2015 at 20:19

    Please check this image : http://i58.tinypic.com/f1l15f.jpg

    I want to swap left and right side. because i use rtl language.
    Regards

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 27, 2015 at 20:24

    Hello,

    Sorry, but we don’t have such option in our theme.
    We’ve taken your request into our account.

    Regards,
    Robert Hall.

    Avatar: intemail
    intemail
    Participant
    May 27, 2015 at 20:41

    Thanks for the quick response.
    can i do it manually?
    If I can not swap this parts , I can not use “Fixed Single Product Page Layout” because i use “RTL”.

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2015 at 08:12

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    May 28, 2015 at 11:37

    Hi
    I do not have real wp-admin access ,
    because i have not install it , i am still testing and customizing it in localhost :

    http://i.cubeupload.com/1MydCi.jpg

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2015 at 12:32

    Hello,

    Sorry, but to investigate the issue we need to see your site.
    Could you upload it to any web host?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    May 28, 2015 at 13:51

    sure , backup taken with “backupbuddy”

    Please click on “Direct download link”
    backup file:
    http://www.solidfiles.com/d/f64dfcd4b5/

    and importbuddy.php file (importbuddy password is ” Restore “)
    http://www.solidfiles.com/d/559bed063e/

    and i use xampp.
    problems are:
    1. swap right and left part of fixed single product page
    2. quantity input
    3. i can not use animation header as tranparent header for single product page ( like your demos)

    Thank you very much

    Avatar: intemail
    intemail
    Participant
    May 28, 2015 at 14:06

    wp-admin access in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2015 at 15:50

    Hello,

    Please upload your site to any webhost (you can find free web hosting companies to locate your site temporarily.).
    After that give us wp-admin url, login details in Private Content.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    May 28, 2015 at 19:22

    Hi
    I install theme on webhost but in top of page have many errors ,
    and when i put a image for product , image not showing in first place.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2015 at 20:12

    Hello,

    You need ask your host to enable allow_url_fopen function.
    After that check your site.

    Please take our apologies.
    There are some issues between Envato and 8Theme, so accounts have been closed temporarily.
    We hope access will be restored in a short time.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    June 1, 2015 at 11:18

    Hi
    A few days ago I called hosting , and my host said: they can not enable allow_url_fopen function in free plan. and i changed my host with new theme installing.
    But
    1. quantity input do not appear correctly.
    2. please change left and right sides position.
    3. I can not made Breadcrumbs background like your demo. (from top of page – transparent header)

    Please, contact administrator
    for this information.
    Avatar: intemail
    intemail
    Participant
    June 1, 2015 at 11:44

    (3) was resolved.
    and
    What is the best product image sizes?
    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2015 at 12:32

    Hello,

    1. As I see quantity box is shown fine:
    http://storage4.static.itmages.com/i/15/0601/h_1433158204_3911937_ca6bcd526c.png
    Please clarify your issue with more details. Show us a screenshot for better understanding.

    2. Please specify what exactly you want to change.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    June 1, 2015 at 13:10

    1. Quantity input do not appear correctly (Screenshots after the clear cache):

    with Chrome (appear correctly) : http://i.cubeupload.com/wITxoH.jpg

    with Firefox (do not appear correctly) : http://i.cubeupload.com/iHEoUY.jpg

    with IE 11 (do not appear correctly) : http://i.cubeupload.com/Ph9oBW.jpg

    2. I want to change right and left sides position (Because i use rtl language):
    http://i.cubeupload.com/gksQbM.jpg

    3. Right and left side scroll in FireFox ,But Fixed in IE11 and Chrome:

    Firefox : http://i.cubeupload.com/VUDhM2.jpg

    Chrome : http://i.cubeupload.com/rTa8wQ.jpg

    IE11 : http://i.cubeupload.com/DEzxMf.jpg

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2015 at 15:03

    Hello,

    1. Quantity arrows were changed by Woocommerce team and they are shown the same with default WordPress theme too. You can check it yourself. If you have questions about those arrows you need contact Woocommerce support.

    2. Are you making changes to the theme now?
    As I see theme is deleted now.

    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    June 1, 2015 at 15:39

    Thank you for quick response , just reinstall theme.
    please check again for number 2 and 3 .
    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    June 2, 2015 at 09:59

    Hello,

    2. We’re working on RTL version and it’ll be produced in the next theme update. If you wish you can join our team for rtl testing.

    3. Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    June 2, 2015 at 13:49

    2. Sure, I can help you for RTL testing.
    and, When the next update release?

    3. No need , I changed single product page Layout.
    and
    What is the best product image sizes for this theme?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    June 2, 2015 at 14:30

    Hello,

    2. Thank you for your cooperation. We’ll contact you on the email concerning the testing.

    3. Recommended dimensions for product images are:
    Catalog images: 450 * 600px
    Single Product Image: 555 * 741px
    Product Thumbnails: 149 * 198px
    You can change it in WooCommerce > Settings > Products tab > Display.

    Regards,
    Eva Kemp.

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