This topic has 8 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp
Hello,
I launched a website on a new VPS and now I have a problem with its functionality.
On my VPS is version PHP 5.3, but the website writes this error:
http://81.2.225.13/
When I installed a clean WordPress, everything worked. But when I activated the template Woopress, found that this error.
Thanks for any advice.
Ales
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
I send you access for FTP and wp-admin in Private Content.
Thank you for your help.
Ales
Hello,
We can’t connect via FTP getting this error:
Response: 530 User cannot log in.
Please check the credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
I’m sorry, user was wrong.
I send you the correct access in Private Content.
Website is in folder called “httpdocs”.
Thanks
Hello,
I’ve checked php information on your server and php version is 5.2 that you’re using. Please view a screenshot:
http://storage4.static.itmages.com/i/15/0601/h_1433158424_5828857_f2d8a0a58b.png
So you need change php version to 5.3 or ask your host to do this.
After that theme will work properly.
Thank you.
Regards,
Eva Kemp.
Hello,
ok, thank you. My website is now work. 🙂
Ales
Hello,
You’re welcome.
Regards,
Eva Kemp.
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