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Product Featured Image Issue - by intelisystems

This topic has 4 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Robert Hall

intelisystems

Participant

June 5, 2015 at 21:25

Product Featured Image is shown too big on the individual product page: http://www.intelisystemstest.com/kokie/product/test/

Also, Thumbnail image is not shown well: http://www.intelisystemstest.com/kokie/product-category/face/

What should I do fix this issue?

Please, contact administrator
for this information.

#68368 Copied Theme version: 1.5 WooCommerce version: 2.3.10

3 Answers

Jack Richardson

Support staff

June 5, 2015 at 22:19

Hello,

1. The reason is that the original image dimensions are too small. You need upload it with higher resolution (approximately 1425px × 1900px) or disable zoom effect in WP Dashboard > Theme Options > Single Product Page.

2. Thumbnail image was cropped because this option was enabled in Woocommerce > Settings > Products > Display > Catalog Images. I’ve disabled it and regenerated thumbnails.

Please check the page now.

Best regards,
Jack Richardson.

#68371 Copied

intelisystems

Participant

June 5, 2015 at 23:03

Regarding #1 issue, I tested with a HQ picture from your sample site.

http://www.intelisystemstest.com/kokie/product/test-2/

As you can see, top and bottom are cut in the picture and full image is not shown.

Can you help me to resolve this issue?

.

#68375 Copied Theme version: 1.5 WooCommerce version: 2.3.10

Robert Hall

Support staff

June 6, 2015 at 07:21

Hello,

This image is cut by default. Please look at link to these image:
http://www.intelisystemstest.com/kokie/wp-content/uploads/2015/06/033-600×600.jpg

Regards,
Robert Hall.

#68382 Copied
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