Return to previous page

Double Proceed to checkout in cart. - by findanish

This topic has 12 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

findanish

Participant

June 18, 2015 at 12:24

Hello,

I am not sure why there are two proceed to checkout boxes when I view the cart. Please check screenshot for better understanding.

http://postimg.org/image/ikbr70iol/

Please, contact administrator
for this information.

#70243 Copied

11 Answers

Robert Hall

Support staff

June 18, 2015 at 12:52

Hello,

You’re using old theme and plugins versions. Please update them.
Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

The video tutorial is for Legenda theme, but the process is identical.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#70249 Copied

findanish

Participant

June 19, 2015 at 06:08

Could you please do that for me? Last time I did that I messed up completely!

Thank you.

#70373 Copied

Robert Hall

Support staff

June 19, 2015 at 07:24

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#70378 Copied

findanish

Participant

June 19, 2015 at 08:50

Please find the FTP credentials below.

Please, contact administrator
for this information.

#70411 Copied

Robert Hall

Support staff

June 19, 2015 at 09:07

Hello,

Sorry, but your credentials aren’t correct.

Regards,
Robert Hall.

#70416 Copied

findanish

Participant

June 19, 2015 at 09:31

Please try these.

Please, contact administrator
for this information.

#70421 Copied

Robert Hall

Support staff

June 19, 2015 at 09:40

Hello,

As I see you’re using three IDstore themes. Please remove unnecessary first.
Also please make backup of the site and we’ll start the update process.

Regards,
Robert Hall.

#70422 Copied

findanish

Participant

June 19, 2015 at 09:43

I have deleted the inactive themes from wordpress. Also generated a full backup from cpanel.

#70423 Copied

Robert Hall

Support staff

June 19, 2015 at 10:49

Hello,

I’ve finished updating the theme. Please check now.

Regards,
Robert Hall.

#70431 Copied

findanish

Participant

June 19, 2015 at 10:57

Its working fine now! Thank you so much for the help!

#70433 Copied

Eva Kemp

Support staff

June 19, 2015 at 11:38

Hello,

You’re welcome.

Regards,
Eva Kemp.

#70445 Copied
Viewing 12 results - 1 through 12 (of 12 total)