Problem upload demo content - by hfrans - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

  • Avatar: hfrans
    hfrans
    Participant
    June 21, 2015 at 11:32

    Dear Support,

    I’ve problem upload demo content.
    I’ve follow the doc

    1. Using button Install Base Demo Content in /Theme Option/Import Export
    The response “Successful” but i don’t find any new demo content

    2. Change permission for dir /framework/tmp into 777 and do the step no 1 again
    But the result is the same.

    Appreciate any feed back.

    Many thanks,
    HFrans

    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    June 22, 2015 at 09:27

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: hfrans
    hfrans
    Participant
    June 24, 2015 at 02:59

    Please find my web credential below.
    Appreciate for the support.

    regards,
    HFrans

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 24, 2015 at 10:42

    Hello,

    The page you imported uses Essential Grid element. As I see you imported ess. grids but didn’t create any products, and the “Product” post type is selected in Ess. Grid settings, but there is nothing to show because you don’t have any products. So go to wp-admin panel > Products > Add product.

    Best regards,
    Jack Richardson.

    Avatar: hfrans
    hfrans
    Participant
    July 10, 2015 at 08:35

    Hi I tried to add 1 product but still it’s not displayed.
    Please advise

    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2015 at 15:54

    Hello,

    You added a product but you didn’t publish it. I’ve published the product and uploaded featured image for it and now it’s displayed on your home page.
    Please check.

    Regards,
    Eva Kemp.

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