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Error at uploading images - by Princeps - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

Princeps

Participant

July 8, 2015 at 11:24

Hi,

For the past 2 days , when I try to upload an image at Products it doesn’t upload, it just opens a blank page: http://outletparchet.ro/wp-admin/media-upload.php?type=image&tab=type&post_id=17557

Thanks!

Please, contact administrator
for this information.

#73888 Copied Theme version: Version 2.2 WooCommerce version: Version 2.3.13

6 Answers

Princeps

Participant

July 8, 2015 at 11:30

http://outletparchet.ro/wp-content/uploads/2015/07/blank-page.png

#73894 Copied

Eva Kemp

Support staff

July 8, 2015 at 11:51

Hello,

The page is loading fine:
http://storage2.static.itmages.com/i/15/0708/h_1436352594_1047425_06478d4f2a.png

Please try to check it in another browser.

Regards,
Eva Kemp.

#73900 Copied

Princeps

Participant

July 9, 2015 at 03:55

Hi Eva,
I tried to upload images in WooCommerce from Opera, Firefox and Chrome but I still can’t upload images to my products. When I click ” Remove featured image” or “Add product gallery images” the upload button doesn’t work. Is it a problem with WooCommerce plugin? I just updated it.

Thanks!

#74122 Copied

Eva Kemp

Support staff

July 9, 2015 at 11:22

Hello,

The same problem persists with default WordPress theme. You need contact Woocommerce support concerning this issue.

Regards,
Eva Kemp.

#74200 Copied

Princeps

Participant

July 13, 2015 at 16:00

Hello Eva,

It seems the problem was with WPML plugins, I submitted a private ticket to WPML and they fixed it. Thanks!!

#74884 Copied

Eva Kemp

Support staff

July 13, 2015 at 19:42

Hello,

You’re welcome.
We’re glad the issue has been resolved.

Regards,
Eva Kemp.

#74967 Copied
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