There's error on the menu structure setting

This topic has 6 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Jack Richardson

  • Avatar: pope
    pope
    Participant
    June 18, 2014 at 18:52

    whenever I try to set up the menu location,

    Drag each item into the order you prefer. Click the arrow on the right of the item to reveal additional configuration options.

    it doesn’t change the menu locations at all and sub menus(that I set) automatically going up to theupper level, which can’t be control.

    Please advise

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 18, 2014 at 19:25

    Hello,

    We’re sorry but your request is a bit unclear for us. Could you please clarify your question with more details?

    Regards,
    Jack Richardson

    Avatar: pope
    pope
    Participant
    June 19, 2014 at 04:26

    http://s8.postimg.org/dmdn6t7n8/menuproblem.jpg

    Hello. Please see this picture

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 19, 2014 at 07:13

    Hello,

    Does the issue persist with default theme too?

    Regards,
    Jack Richardson

    Avatar: pope
    pope
    Participant
    June 19, 2014 at 07:25

    hello.
    I just tried with ‘twenty thirteen theme’ which is one of the default theme, and there’s no problem at all for change the menu setting.

    However, problem appear when I try to change the menu with Legenda theme.
    Please access to our website dashboard with the log in details that I posted above, and you can try to change the menu for testing, which keep shows the error.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 19, 2014 at 12:21

    Hello,

    The problem might be caused by one of your plugins. Try to deactivate them one by one and test the menu.

    Regards,
    Jack Richardson

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The issue related to '‘There's error on the menu structure setting’' has been successfully resolved, and the topic is now closed for further responses

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