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3.9.1 has ruined my website - by Emily Chorlton

This topic has 12 replies, 3 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

Emily Chorlton

Participant

June 18, 2014 at 23:19

Can you fix this please? Every single page is ruined.

http://www.massivetutorial.co.uk/

Please, contact administrator
for this information.

#7418 Copied

11 Answers

Jack Richardson

Support staff

June 19, 2014 at 07:24

Hello,

What theme version do you use? You can check it in the header information of the style.css. If you’re using version below 2.2 please upgrade your theme to the latest version. Before upgrading please read this section in our documentation.

Regards,
Jack Richardson

#7429 Copied

Emily Chorlton

Participant

June 21, 2014 at 10:53

I don’t know. I can’t even log into the dashboard now.

When I try to load http://www.massivetutorial.co.uk/wp-admin/ I just see this:

Warning: strpos() expects parameter 1 to be string, array given in /home/massi648/public_html/wp-includes/shortcodes.php on line 193

Warning: Cannot modify header information – headers already sent by (output started at /home/massi648/public_html/wp-includes/shortcodes.php:193) in /home/massi648/public_html/wp-includes/pluggable.php on line 1121

#7667 Copied

Jack Richardson

Support staff

June 21, 2014 at 10:57

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Jack Richardson

#7668 Copied

Emily Chorlton

Participant

June 21, 2014 at 11:00

credentials attached

Please, contact administrator
for this information.

#7669 Copied

Jack Richardson

Support staff

June 21, 2014 at 11:04

Hello,

We’re sorry but we unable to connect to FTP with provided credentials. Please check!

Regards,
Jack Richardson

#7670 Copied

Emily Chorlton

Participant

June 21, 2014 at 11:15

I don’t know what FTP is. Where do I find it?

#7671 Copied

Jack Richardson

Support staff

June 21, 2014 at 11:34

Hello,

FTP is File Transfer Protocol with the help of which we can modify your files. You can contact you hosting provider concerning FTP credentials.

Regards,
Jack Richardson

#7674 Copied

Emily Chorlton

Participant

June 21, 2014 at 11:43

Is this what you need?

Please, contact administrator
for this information.

#7675 Copied

Jack Richardson

Support staff

June 23, 2014 at 08:40

Hello,

As we can see you have old theme version which is incompatible with new WordPress version. Please upgrade your theme to the latest 2.2 version. Before upgrading please read this section in our documentation.

Regards,
Jack Richardson

#7730 Copied

Emily Chorlton

Participant

June 23, 2014 at 20:30

But I can’t access the wordpress admin page!

When I go to http://www.massivetutorial.co.uk/wp-admin/ all I see is this –

Warning: strpos() expects parameter 1 to be string, array given in /home/massi648/public_html/wp-includes/shortcodes.php on line 193

Warning: Cannot modify header information – headers already sent by (output started at /home/massi648/public_html/wp-includes/shortcodes.php:193) in /home/massi648/public_html/wp-includes/pluggable.php on line 1121

#7828 Copied

Eva Kemp

Support staff

June 23, 2014 at 21:17

Hello,

I’ve modified the file legenda/framework/options.php. Now your site and admin panel are accessible. Please check and clear browser cache before.
But we still recommend you to upgrade the theme to the latest version. Read our documentation carefully: https://www.8theme.com/demo/docs/legenda/#!/upgrade

Regards,
Eva Kemp.

#7834 Copied
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