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Memory Exhausted & Unable to Add Pages Via Visual Composer

This topic has 10 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

atombomb007

Participant

July 11, 2015 at 20:26

Hi,
I am unable to configure and add new pages via visual composer and also can’t enable Essential Grid, and new page using visual composer due to memory exhausted error.

Please help me resolve this issue asap.
Thanks.

Please, contact administrator
for this information.

#74679 Copied Theme version: 2.2 WooCommerce version: 2.3.13

9 Answers

Eva Kemp

Support staff

July 11, 2015 at 20:48

Hello,

You need contact your hosting provider support and ask them to increase memory_limit value.

Regards,
Eva Kemp.

#74682 Copied

atombomb007

Participant

July 12, 2015 at 05:15

Thanks Eva.
I am also unable to install the theme via .zip upload process using wp-admin. It always leads me to ‘please try again’ error. I’ve also tried other themes but saw the same error message!
Can you tell me whats wrong?

#74695 Copied Theme version: 2.2

atombomb007

Participant

July 12, 2015 at 12:58

Hi,
I’m also unable to activate visual composer as mentioned in the documentation. I go to Add New Page but I don’t see the option to ‘Add Element’. I also couldn’t find the ‘Row’ settings. I suspect that the Visual composer functionality is not enabled even after activating the plugin and enabling it for pages, posts, testimonials, and whatever was mentioned in the documentation.

Please help me resolve it asap. I bought this theme from themeforest thinking that it would be very easy to setup and take my business to new levels but its been 2 days and I couldn’t even setup my website!

#74709 Copied Theme version: 2.2 WooCommerce version: 2.3.13

Eva Kemp

Support staff

July 13, 2015 at 10:07

Hello,

You need install the theme via FTP as described in our documentation:
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
Please provide us with wp-admin panel and FTP credentials to change the issue with Visual Composer.

Regards,
Eva Kemp.

#74781 Copied

atombomb007

Participant

July 13, 2015 at 10:12

PFA the login details.

Please, contact administrator
for this information.

#74782 Copied

atombomb007

Participant

July 13, 2015 at 10:15

I’m uploading the theme again. Please make sure that everything works as shown at themeforest! 🙂

#74783 Copied

Eva Kemp

Support staff

July 13, 2015 at 11:07

Hello,

Please give us correct wp-admin panel credentials.

Regards,
Eva Kemp.

#74801 Copied

atombomb007

Participant

July 13, 2015 at 11:12

Sorry for that. PFA correct details. I’ve uploaded the theme via FTP. Please ensure that everything works as it should.
Thanks.

Please, contact administrator
for this information.

#74802 Copied

Eva Kemp

Support staff

July 13, 2015 at 19:43

Hello,

As the conversation is taken in other topic we’ll close this one.

Regards,
Eva Kemp.

#74970 Copied
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Memory Exhausted & Unable to Add Pages Via Visual Composer

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