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Unable to edit items in cart - by toolbox

This topic has 4 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: toolbox
    toolbox
    Participant
    June 21, 2014 at 16:38

    Hello,

    When I add an item to the cart the link to “edit” the item is not being created correctly. If you try adding one of the bats on my website you will see that most of the attributes are not set, so when you try to edit the item, it does not pre-populate the settings. I couldn’t find any other instances of this occurring on the forums and was hoping you could help. Can you please help me with a fix?

    Thanks for your help,
    Mike

    Please, contact administrator
    for this information.
    #7680 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:54

    Hello,

    I’ve just tested the Cart page and a product is added correctly and all attributes are written.
    Could you please show us a screenshot where you have problem?
    Thank you.

    Regards,
    Eva Kemp.

    #7737 Copied
    Avatar: toolbox
    toolbox
    Participant
    June 23, 2014 at 17:09

    Hello,

    The problem isn’t with adding a product to the cart, it’s editing it once it’s already there. If you click on it, all attributes are reset.

    Thanks again.

    #7801 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 18:40

    Hello,

    This issue persists with default theme too. It’s not related to our theme, but Woocommerce configuration. We recommend you to contact their support for the solution.

    Regards,
    Eva Kemp.

    #7812 Copied
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