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Homepage stop working (hangs) in Chrome browser

This topic has 9 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

Christophe

Participant

July 30, 2015 at 22:05

Hello,

When i loading the homepage http://www.polydesignbvba.be/nl/ it hangs in Chrome-browser.
All the other pages works good in Chrome but the homepage not working.

(The homepage works perfect in Firefox and Safari!)

In the backend I can go to the ‘home’ page and edit it with Visual Composer and save it. But when I look in the frontend the problem doesn’t solved.

In the developer console I see several errors, see screenshot.

I hope you can help me please? Or have you any idea how solve this problem?

PS: I few days ago the site works perfectly. The only thing i did in the past days was adding 4 products for showing the webshop to my client. Thats it!

Regards,
Christophe

Please, contact administrator
for this information.

#77926 Copied Theme version: 2.3 WooCommerce version: 2.3.13

8 Answers

Christophe

Participant

July 31, 2015 at 06:31

I think it’s a problem with the loader-icon.

If disable ‘Show loader icon until site loading’ then it works in Chrome-browser :-/

Regards,
Christophe

#77934 Copied

Jack Richardson

Support staff

July 31, 2015 at 09:45

Hello,

I’ve just checked your site and there are no problems with home page loading even when option “Show loader icon until site loading” is enabled. Here is the screenshot http://prntscr.com/7z5hf5
Please clear browser cache and check the site.

Best regards,
Jack Richardson.

#77953 Copied

Christophe

Participant

July 31, 2015 at 18:51

Hi,

Thanks for the support.

It works!

Regards,

Christophe

#78059 Copied

Christophe

Participant

July 31, 2015 at 19:03

Hi,

It works perfect on another pc or laptop, but not on my pc or Chromebook, it hangs, even after clear browser cache it doesn’t work. Only the homepage.

I trying reloading but on my Chromebook don’t work anymore.

Strange!

Christophe

#78060 Copied

Christophe

Participant

July 31, 2015 at 19:10

Hi,

I FIND IT!

It was a browser plugin that hangs the homepage!!!!

Thats the ‘bad’ plugin:
https://chrome.google.com/webstore/detail/pagexray/aedmpdookgbneegaeajpoldpnpfbpmlb

Now it works perfect!!!!!

Regards,
Christophe

#78062 Copied

Stan Russell

Participant

August 1, 2015 at 08:55

Hello Christophe,

is your problem solved now?

Regards,
Stan Russell.

#78084 Copied

Christophe

Participant

August 1, 2015 at 11:17

Hi Stan,

Yes the problem is solved.
I removed the browser-plugin and now it works perfect 🙂

Regards,
Christophe

#78094 Copied

Eva Kemp

Support staff

August 1, 2015 at 18:41

Hello,

Glad to hear it.
Have a nice weekend.

Regards,
Eva Kemp.

#78115 Copied
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Homepage stop working (hangs) in Chrome browser

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