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WOOCOMMERCE MULTILINGUAL AND PRODUCT CATEGORY

This topic has 10 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: shooroop87
    shooroop87
    Participant
    August 5, 2015 at 08:11

    Hi, support!
    I have so big problem…
    I activated WOOCOMMERCE MULTILINGUAL I saw on main page LOOK BOOK produts, but when I go in product category nothing.
    Can’t understand what the problem…I try read woocommerce and WPML support, but nothing help…

    Please, help me guys…

    All my server dates in private content.

    Please, contact administrator
    for this information.
    #78586 Copied Theme version: last WooCommerce version: last
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 5, 2015 at 09:47

    Hello,

    Please clarify what you’re trying to achieve.
    “LookBook” is created in Static Blocks section. Your products are located in Products section.
    So what is the issue?

    Regards,
    Eva Kemp.

    #78617 Copied
    Avatar: shooroop87
    shooroop87
    Participant
    August 5, 2015 at 10:34

    Yes, Lookbook is ok.
    But product category is not funcion, when I go to product category no one product is displayed…why? which problem?

    English product category must be displayed 2 items/products
    https://seastarmilano.ru/product-category/womens-collection-en/?lang=en

    In Russian product category must be displayed 37 items/products
    https://seastarmilano.ru/%D1%82%D0%BE%D0%B2%D0%B0%D1%80%D0%BD%D0%B0%D1%8F-%D0%BA%D0%B0%D1%82%D0%B5%D0%B3%D0%BE%D1%80%D0%B8%D1%8F/womens_collection-ru/

    Where are they?

    Help me please.

    All my setup
    pic 1
    http://www.screencast.com/t/twCmgvaQ
    pic 2
    http://www.screencast.com/t/q0OYhvLKhv
    pic 3
    http://www.screencast.com/t/5eiPyrT4l
    pic 4
    http://www.screencast.com/t/4suXZQatM6

    Please, contact administrator
    for this information.
    #78626 Copied Theme version: last WooCommerce version: last
    Avatar: Eva
    Eva Kemp
    Support staff
    August 5, 2015 at 13:00

    Hello,

    The same problem persists with default WordPress theme too. Please activate Twenty Fourteen theme, for example, and check it yourself. So the problem isn’t related to the theme. In this case you have to contact WPML support so they can investigate the issue in your translation.

    Regards,
    Eva Kemp.

    #78664 Copied
    Avatar: shooroop87
    shooroop87
    Participant
    August 15, 2015 at 12:54

    almost everything works fine, except … see pictures
    1. http://www.screencast.com/t/3a93Fq7V
    2. http://www.screencast.com/t/BifCqERsYD (first nexpage)
    3. http://www.screencast.com/t/84EnObiXSkJ (second nexpage)
    4. http://www.screencast.com/t/mB4xfixQSOUS

    sometimes when loading the home page, that is, seastarmilano.ru, I see the following error message
    http://www.screencast.com/t/1Dhto11za0O

    Please, contact administrator
    for this information.
    #80244 Copied Theme version: last WooCommerce version: last
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 12:08

    Hello,

    Please don’t duplicate your questions.
    You’ll be replied in the other topic.

    Thank you.

    Regards,
    Eva Kemp.

    #80378 Copied
    Avatar: shooroop87
    shooroop87
    Participant
    August 18, 2015 at 21:58

    I asked WooCommerce support. Look please what they answered (bottom)

    p.s. I’ve updated all plugins, woocommerce + theme

    woocommerce
    #325741 – Opened on the 17th August 2015
    Hello, support!
    I bought theme Woopress from 8theme. I use WooCommerce Multilingual.
    I have problem
    http://www.screencast.com/t/mB4xfixQSOUS

    Help me please.
    Developers of theme and WPML told me that I need ask you.

    You
    about 22 hours ago
    Hello!

    Thank you for contacting WooThemes. I’m sorry about the trouble you’re having here.

    I’m not quite sure why your theme developers told us to contact us as the error you are receiving is stemming directly from your theme folder. A piece of coding in the theme is directly conflicting with WooCommerce. This is not a wide-spread issue. The theme developers are the ones that will need to address it.

    Otherwise you may need to use a new theme.

    That said, we are not able provide support for any of our free products (or third party themes as you have purchased) as our support team is only available for paying WooThemes customers. There are plenty of docs covering our free products that you can find here: http://docs.woothemes.com/

    Including our very helpful Self-Service-Guide to help troubleshoot WooCommerce issues: http://docs.woothemes.com/document/woocommerce-self-service-guide/

    If you have purchased a product, please follow the steps above in the Self Service Guide (it is very important everything is up-to-date) and if this does not help resolve the issue, reply here with the order number for your purchase so we can look this up and help further.

    Otherwise, I’d suggest you purchase a product or post in our community to see if someone can help you out there.

    Thanks!

    Erica
    WooThemes Accounts and Pre-Sales Lead Ninja

    (Please note: My time zone is CST (UTC -5) out in Austin, Texas. I reply to support requests from Monday to Friday.)

    Please, contact administrator
    for this information.
    #80871 Copied Theme version: last WooCommerce version: last
    Avatar: Eva
    Eva Kemp
    Support staff
    August 20, 2015 at 16:57

    Hello,

    The problem with pagination is caused by permalinks. I’ve set them to Default in Settings > Permalinks. Please clear browser cache and check the pagination.
    Concerning the footer, I’ve installed the plugin “Widget Logic” and added different static blocks into “Footer 2” area as described in WPML documentation:
    https://wpml.org/2011/03/howto-display-different-widgets-per-language/

    Please check footer now.

    Regards,
    Eva Kemp.

    #81328 Copied
    Avatar: shooroop87
    shooroop87
    Participant
    August 20, 2015 at 17:16

    Eva Kemp, sei grande! (it).
    Grazie tanto!
    Thank you very much!

    #81333 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 20, 2015 at 17:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #81335 Copied

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