IE 9 error - by Seunghyun Lee - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: Seunghyun Lee
    Seunghyun Lee
    Participant
    June 24, 2014 at 07:34

    Hello,

    Your LEGENDA theme is very good.
    but I have several Problems except footer in Home page, shop page on my site.(www.inaturalise.com)
    Texts and Photos are in a real disorder.

    Crome, safari, firefox works normally.

    Would you please Let me know how fix it.

    Thank you

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2014 at 11:43

    Hello,

    Do you mean the images are displayed like this?

    If it’s the problem then you have to reupload the first image with smaller size. Now its dimensions are 500px × 602px, but should be 500px × 329px.

    Regards,
    Eva Kemp.

    Avatar: Seunghyun Lee
    Seunghyun Lee
    Participant
    June 24, 2014 at 12:42

    Hello,

    Thank you for your reply.

    It means that main home is not in a real order on site.
    My site equate with LEHENDA HOME Page 8.

    First, A horizontal line of menu bar changes to a vertical line menu bar.
    second, Contents of HOW MUCH WE CAN OFFER YOU is not seen.
    Third, Contents(text, photos) of OUR PORTFOLIO does not come in sight.
    Fourth, Contents of OUR PRICING LIST does not appear.

    Would you please Let me know why is it.

    Regards,
    Seunghyun

    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2014 at 15:30

    Hello,

    A horizontal line of menu bar changes to a vertical line menu bar.

    Could you please show us a screenshot, as it’s unclear what you mean? And please show us where you see the content “HOW MUCH WE CAN OFFER YOU”.
    Please provide us with wp-admin panel credentials in Private Content as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Seunghyun Lee
    Seunghyun Lee
    Participant
    June 25, 2014 at 13:11

    Hello,

    I don’t know that how to link images.
    Please tell me your email and I will send in images for you.
    And you will be seen error contents, if Google Chrome and MS ie 9 are compared on Main Home.
    http://www.inaturalise.com
    I provide you in Private Content.

    Thank you.

    Regards,
    Seunghyun

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 25, 2014 at 14:44

    Hello,

    As I can see the content for OUR PRICING LIST, OUR PORTFOLIO and HOW MUCH WE CAN OFFER YOU blocks is already displayed. Have you fixed the issue?
    You can upload your screenshots to some image storage (for example, http://imgur.com/) and provide us with the links.
    The link inaturalise.com/wp-admin doesn’t work. Do you use other link for wp-admin panel?

    Regards,
    Eva Kemp.

    Avatar: Seunghyun Lee
    Seunghyun Lee
    Participant
    June 25, 2014 at 15:02

    Hello,

    Thank you for your reply Quickly.
    The link inaturalise.com/wp/wp-admin.

    http://imgur.com/4MztRvV,PRrZStT,LBCbOAV,NIoVtOB#3

    Thank you

    Regards,
    Seunghyun

    Avatar: Eva
    Eva Kemp
    Support staff
    July 1, 2014 at 16:41

    Hello,

    Sorry for a long delay.
    Have you changed the login details to wp-admin panel? We’re unable to log in.
    Also please provide us with the credentials to FTP.
    Thank you.

    Regards,
    Eva Kemp.

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